[Resolved]  Bajaj Finserv — Fraudulent sales by bajaj finserv - personal loan

Address:Chennai, Tamil Nadu, 600089

Bajaj finserv — zero pre closure charges promised but terms of agreement changed without notice


I took a loan from bajaj finserv which promised zero part payment and foreclosure charges. When i am about to foreclose the loan now, i am being told that the terms and conditions have been changed by bajaj and now i would have to pay 4.6% foreclosure charges. They are citing a clause which we sign that bajaj reserves the rights to change this at any point of the tenure. Understood!!! But this is cheating and not sure why government is not doing anything against it. When they sell their loan they offer whole lot of perks and retract when it comes to closing the loan. Zero charges was a usp for bajaj which prompted me to go for it even when other banks were offering lower rates. I would strongly advise not to go for bajaj loans.

This is a fradulent sales & cheating the customers. Seriously begging the goverment to take a serious action & save such innocent people
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Jul 25, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2017
Bajaj Finserv Customer Care's response
Hi Ganeshkumar Mani, we regret the inconvenience caused! Basis the prevailing market conditions and internal policies of the company, foreclosure charges are levied to the customers and as per the above terms and conditions including the prepayment/foreclosure charges we are unable to waive off the charges. For any other queries, please do write us on [protected]@bajajfinserv.in.
Complaint comments 

Comments

Then why your company not stated these conditions during sales, if that is the cases this is a fradulent sales.
do you accept.

You guys only showcasing only positive side of yours, not such negative signs.

Becarefull customers are not fools. I will lodge a complaint against you.

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