[Resolved] Bajaj Finserv — fraudulent transaction

Ravi20072002

from Doraha, Punjab

Address:

560072

Hi team,

In the month of june 2017, without my permission or approval, samsung phone worth of 64000 was processed and 2 months of emi 5699 (Each month) got deducted from my bank account.

Upon inquiring on deductions, i came to know about this fraud.

With out my documents, no cheque and no emi card details was shared for this transaction.

If i inquire in bajaj finserv, bull # reason is cctv is not working and they are not ready to show me the proof what was submitted.

Almost 24000, has been deducted from my account. Each time i step in that office, no one is ready to listen and customer care is not replying at for several months.

Please help me.

Thanks..

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Feb 8, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Jan 05, 2018

Updated by Ravi20072002 Even Univer cell store employee confirmed that this is fraud transaction. Even then they are not taking action on this.

Verified Support

Jan 08, 2018

Bajaj Finserv Customer Care's response Hi Ravi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query. Thank you.

Jan 12, 2018

Updated by Ravi20072002 Hi,

Contact number is [protected]

Loan account number : 404DPF41036538

Jan 16, 2018

Updated by Ravi20072002 Hello guys,

It's almost more than 10 days, i have raised a complaint but no one has taken any action on this. Please reply or call me to check what happened to this.

Thanks

Jan 18, 2018

Updated by Ravi20072002 This is worst customer service i have experienced . Y should I be penalized for not taking product.

You guys need 8 months just resolve my issue. ### chutiyas...

Jan 18, 2018

Updated by Ravi20072002 Hello consumer team,

Few minutes back received call from Bajaj finserv and finally they have decided that they will not resolve my issue.

Consumer team, can u please help me in this case??