Bajaj Finserv — Harassment for not overdue of emi payment

Address:	Kolkata, West Bengal, 700091
Website:	www.bajajfinserv.in

My father had taken a loan from bajaj finserv a couple of years back, and last year he has had to take a vrs on health grounds. I have personally reached out to the customer care along with a letter which authorizes me to communicate to the company on my fathers behalf.

We have asked for a couple of months to figure out the finances to settle the loan since right away we don't have an incoming source of money. We have an apartment which we are trying to sell of to be able to settle the loans that my father has.

But two men have visited the residence in kolkata today and have been threatening with dire consequences and saying things like "if you don't pay right away we will figure out how o take out the money from you whether in a legal way or not".

I don't understand why things have to go to this extend when we ourselves are also wanting the same thing - to pay back the loan. Why does it have to reach a harassment level and that too to a retired and unwell couple.

Could someone please help with this.
The loan account number is 4100cd18662240 under the name of mr. Debashis nandy