[Resolved] Bajaj Finserv — huge amc 1.2% (annual maintenance charges) not convey before.

 
1 Review
Nangal, Punjab, India
 Dr. Ashish singla on Jun 10, 2018
Bajaj finsrv charge huge amc 1.2% (Annual maintenance charges) charges every year just for maintaining loan amount every year along with initial processing fees. They did not convey these charges before loan, i am already charged with processing fees and amc and on questioning about it their answer is "clause 2.7 read with clause 2.9 (A) of the loan agreement executed between yourself and bfl, clearly specifies that bfl reserves a right to revise any charges that are to be applied for the loans, which has also been clearly read, understood and agreed by you." so please dont sign this clause in documents because they can change their fees policies any time. I want these charges to be canceled from my loan account
Complaint marked as Resolved Jul 16, 2018

Complaint Status


[Jun 11, 2018] Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Bajaj Finserv Customer Care's response, Jun 12, 2018
Hi Dr. Ashish singla, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
Updated by Dr. Ashish singla, Jun 12, 2018
I post this tag only after contacting [protected]@bajajfinserv.in, and the answer i got from [protected]@bajajfinserv.in is written in tag that "clause 2.7 read with clause 2.9 (A) of the loan agreement executed between yourself and bfl, clearly specifies that bfl reserves a right to revise any charges that are to be applied for the loans, which has also been clearly read, understood and agreed by you." This not ethical to change charges associated with loan at any time, charges should be fixed and should be well told prior to loan and should remain same throughout the entire loan term as specified to customer at start of loan.
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    Bajaj Finserv - huge amc 1.2% (annual maintenance charges) not convey before.