Bajaj Finserv — In-correct emi deductions and summary statement

Address:	560076
Website:	www.bajajfinserv.in

Hi bajaj finance,

I had taken a emi facility for loan number no. 404sce11320498, i had submitted mandate form in lifestyle koramangala, bangalore branch. However post submitting documents i learnt from the bajaj finance team that the mandate form got rejected due to a "signature mismatch" from my citi bank account. The emi payable was inr 7648 for 12 months. Post my mandate form rejection i have been paying my emi through cheque where the bajaj finance person collect the amount in person and gives me the acknowledgement i have used this method to pay 7/12 emi where i have paid through agents, my 8th emi i paid through baja finance portal but unfortunately i ended up paying inr 13022 against inr 7648. I have two concerns to be looked at from bajaj finance team. My 1st concern is for my surprise i have realized the amount paid to the bajaj finance agents and the amount which reflects in my account summary report which i get from bajaj finance portal does not match for any of the month, my second concern is even after i raised a complaint with bajaj finance no one has come back with justification as to why inr 13022 was deducted on may 4th 2016 against my 8th installment where i am supposed to pay only inr 7648.