[Resolved] Bajaj Finserv — insurance issue

Ishan12345

from Vadodara, Gujarat

Address:

492010

I have bought new phone worth rs 90000/- with Bajaj fin card at the time of selling phone shop kipper offer me cpp classic insurance of 5999/- and told me that your valuable a are protect it from any damage or lost . I’m ready with tham and buy that policy same at same time. Now my phone was theft when I’m calling customer care they said me that lost & theft is not cover under this policy ..
I don’t aspect this kind o[censored]nprofessional behaviour from trusted company.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jun 3, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2018

Bajaj Finserv Customer Care's response Hi Ishan12345, Greetings from Bajaj Finserv! With reference to your post, we would like to inform you that insurance claim processing process is taken care by the concerned insurance company. Request you to please get in touch with insurance team/person for any further queries. Also, request you to please share any written/documented confirmation mentioning cover of loss or theft of the product to check further. For any further clarifications do write to us at [protected]@bajajfinserv.in . Thank you!