Bajaj Finserv — Insurance of mobile

I am kamalesh sahu having bajaj card no [protected] . I purchased a mobile phone through this card vide loan a/c number 4I1ECFHN56680 on[protected] and emi started on[protected]. My mobile also insured through your company and it was showing in the portal olso. I have one emi of insurance also on[protected]. Now the insurance details are not showing in the portal. My membership was removed automatically . Now if my phone will damaged who will pay for it.
Kindly resolv the issues at the earliest.