Bajaj Finserv — insurance payment | |||||
Respected manager! I mailed you first time for the issues as I thought you would be the right person to talk after all the problems faced by your service department.Hope you will consider it on priority. I have called so many times in your offices but nobody has ever responded to my calls. (My mother taken a policy for the entire family but due to coronavirus we are not able to pay the EMI that's why i told the service person to stop my policy right way but you people deduct money from my bank which is unbearable as well as I have mailed on your customer care to cancel my policy in the below mail but there is no response from your end even they deducted my money yesterday as my money is hard and earned and I have saved it for my personal use but it seems that you guys were ridden me and my ongoing EMI are bounced because of you, so now you tell me if someone is not interested to proceed for the policies that means you will pressurized them for the money ).Your representative abused me on the call with such a lame words "agar aukaat nahi hain to kyu li thi policy" now I don't want to proceed with your company. I have been meaning to talk to your persons about the transaction that was made from my account by yesterday (06.09.2020). Now until this day I have been very lenient with your customer service department and although your department behaved with such negligence, I was still very cooperative with you but now my patience is running thin with every passing second and if soon I will not hear that my refund voucher is ready I will take a legal action against you for this fraud when even i don't get any insurance papers in my hand. Was this information helpful? | |||||
Bajaj Finserv customer support has been notified about the posted complaint. | |||||
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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