[Resolved] Bajaj Finserv — interest servicing loan p401sof0024471 | |||
I was approached by bajaj telesales representative informing about the service where i will be sanctioned an amount which i can borrow any time i need using a portal and pay just the interest as emi and once i repay the amount no interest will be charged. I was also told that there is no additional charge for this service except for an insurance for 3k to which i agreed. The agent who came to collect docs also did not say anything about additional charge nor did the verifying agent. I was given an approval for 10lac of which i said pls sanction only 1lac as i don't need money at the moment. I also re confirmed that amount would not be given unless i go to the portal. Suddenly i got credit of 92k out of 103000/- loan amount rest 11k is deduction. I immediately tried to reach customer care which does not allow to talk to agent. I since 1 hour of disbursement have dropped 3 complaints on the online portal which they have but to no use. Was this information helpful? | |||
Jan 9, 2018 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Dec 07, 2017 Bajaj Finserv Customer Care's response Hi Deepak Ved, Greeting from Bajaj Finserv! Kindly provide your registered details to check and assist you. Thank you!
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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Card No. - [protected]
Name - Shoba Kumar
Customer ID[protected]