[Resolved]  Bajaj Finserv — it has been 25 days since I submitted the request for home loan foreclosure letter.

Address:

641018

I went to the customer care center on[protected] and requested for the foreclosure letter for my home loan 421shl19751498, 421shl19751716 and the request no was sr27333800. It has been more than 15 days so i went to the customer care center that they have foreclosed some other loans and still the request is pending and again they raised another request on[protected] and the request no is sr28092840, sr28089748.

I have the dd with me since 22 jan 2020. The payment department is not crediting my dd into my loan account and they are saying they need the foreclosure letter. Bajaj is very clever,

They are purposefully delaying this since each day's interest is rs 1500. It has already gone up to rs 25000 between these days. Who is going to bear these? It is going to be the customer. This will happen to all the customers who have a relationship with the bajaj. I want this to bring to notice and i want to complain to the higher authority since the wecare, grievance redressal team, customer experience head teams are not useful.

I want to bring it to the national level nhb that this kind of fraudulent activity is going with bajaj for making money.

Bajaj customer care number is just for fun they are having. It will reach ivr and say thank you.

Bajaj customer center persons will say "send mail to wecare". They should change it to dontcare. That is the way they deal now.

No words to say. If some one help me, we can go to the higher authority like nhb and file a complain that such kind of activity is going on.

I am having another loans with other banks in which i was able to get the foreclosure letter at max within 4 day.

[protected] sr28093080
[protected] sr28092840
[protected] sr28089748
[protected] sr27768959
[protected] sr27333800