[Resolved] Bajaj Finserv — Loan added to my account for extended warranty without my consent
Customer ID :[protected]
Bajaj Finserv Service Request No. is SR43567680
As I was purchased a washing machine by bajaj emi card with 8 month emi, but at the time of purchase I clearly mentioned do not need of extended warranty, and after few days when I checked the bajaj app I saw loan of washing machine and its details and NOT found any extendex warranty loan now when I looked it today there is showing an extende warranty loan is added to my account without asking me or authority, how can you do this in the case I am the person who is responsible to pay EMI AND HOW IS IT possible to add a loan with 7 month EMI to my account. If this is not resolved by here I will surely look into next steps and complaint this in consumer forum. I donot need that extended warrant and its loan I cannot bear it as SI.
It needs to be removed from my account
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Nov 7, 2020Complaint marked as Resolved
They cancelled the added loan
Nov 02, 2020
Bajaj Finserv customer support has been notified about the posted complaint.
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