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[Resolved]  Bajaj Finserv — Loan added to my account for extended warranty without my consent

Customer ID :[protected]
Bajaj Finserv Service Request No. is SR43567680

As I was purchased a washing machine by bajaj emi card with 8 month emi, but at the time of purchase I clearly mentioned do not need of extended warranty, and after few days when I checked the bajaj app I saw loan of washing machine and its details and NOT found any extendex warranty loan now when I looked it today there is showing an extende warranty loan is added to my account without asking me or authority, how can you do this in the case I am the person who is responsible to pay EMI AND HOW IS IT possible to add a loan with 7 month EMI to my account. If this is not resolved by here I will surely look into next steps and complaint this in consumer forum. I donot need that extended warrant and its loan I cannot bear it as SI.

It needs to be removed from my account
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Nov 7, 2020
Complaint marked as Resolved 
They cancelled the added loan
Nov 02, 2020

Complaint Status

Bajaj Finserv customer support has been notified about the posted complaint.
Nov 02, 2020
Updated by Arun Raj V V
Need to cancel this urgent as the due date is soon.
Nov 02, 2020
Updated by Arun Raj V V
check this for more info

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    Bajaj Finserv
    Customer Care Service
    Customer satisfaction rating
    33%
    Complaints
    5597
    Pending
    74
    Resolved
    1751
    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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