[Resolved] Bajaj Finserv — loan amount not disbursed but emi got debited

Nikhil Thumula

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hello
I am very disappointed and saddened with Bajaj Finance lending experience. I have applied for a top up personal loan for the amount 4, 70, 000Rs on 11th Oct after receiving the call from Bajaj executive about my eligibility and my loan got processed and approved on 13th Oct.my account statement and repayment schedule got generated on the same day.But i did not receive the funds in my account till date but the EMI amount got deducted from my account.
I tried caling area sales representative but failed to get any resolution till date.
My Loan account No is 404SPL54498245, Plz help.

Thanks
Nikhil

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Dec 13, 2017

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2017

Bajaj Finserv Customer Care's response Hi, Greetings! we have noted your details and will get in touch with you within 24 hrs. Thank you

Verified Support

Nov 04, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! Your service request is under process and kindly allow us additional 24 to 48 working hrs to resolve your query.Thank you.