Bajaj Finserv — loan and extra amount deducted and giving worst explanation

Address:

BANJARAHILLS HYDERBAD, 500034

LAN : 400PHT66055407

As per your agreement the rate of interest is 12.47% applicable to your loan.

We would like to inform you that the interest calculation of your Loan Account Number 400PHT66055407 for month of March is Rs.9, 471.00/-
1st EMI Due Date[protected]
Next EMI Due Date on[protected]
Last EMI Date[protected]
total 5 years tendure

if the interest rate is 12.47 than my every month emi should be 7869,
but every month they are deducting the amount of 9471,
and processing fee also to high they have charged for that 21, 000

already paid 1 year every one is saying they are charging to high but i dont know anything about it now what should i do where can i go to stop this kind of fraud i have to pay mare 4 years can anyone help me fot this.