[Resolved]  Bajaj Finserv — Loan (Foreclosure charges)

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir,

I am not getting response on my query. I will again describe the matter.

1) at time taken loan no foreclose charges.
2) at the time prepayment they apply charges mentioned for changes done internally.
3) when i request they have given letter on 18 and waived off the charges.
4) hence i paid full amount on 22 may where maximum date given 25 may.
5) after my payment again getting email that i foreclose is cancelled and i have to pay with the charges of 4 %.
6) my question to the babaj management that if there was no intention to waived off then why such email sent to me on 18th may.
7) otherwise i could have paid part payment where the charges is 2 % instead of 4 %.
8) due to babaj management mistake why should i pay 4 % which is 24000/-.

Need justification on my query asap from babaj managment and sending only one standard email on my all emails that foreclose charges has been changed by bfl from backend but not reverting why such emails sent to me on 18 may 2017.

Thanks
Sunil patnaik