Bajaj Finserv — Making wrong entries while Checking for eligibility

Address:Coimbatore, Tamil Nadu

I wanted to purchase iphone6 64 GB and visited Chennai Mobiles office in Brookfields Mall of Coimbatore. I opted for EMI scheme while Bajaj Finserv staff told me that he wanted to Login inorder to check for eligibility. While I was not told that if Login is undertaken i cannot buy in any other store. But downpayment was not acceptable for me and i visited the next dealer Supreme Paradise of iphone who opted me a better emi scheme of 1 month downpayment and rest in EMI. which was affordable and acceptable for me. but after couple of days when i checked with Supreme Paradise, they explained me that i was logged in by another dealer and therefore cannot buy from his show room. My question is why was Finserv staff in Chennai mobile in so much hurry and negligence ? Why didn't he explain me the meaning of LOGIN?? and why did he ever sent email three times which when done would not allow me to avail credit facilities from any showrooms for next 2 months?? When I have not taken any loan from Bajaj Finserv, and due to mistake of Finserv staff (negligence)? why should I suffer?? Kindly revert and resolve this immediately.
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Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?


With regards,

weCare
Bajaj Finserv Lending.
what is that loan account no? i did not avail any loan from Finserv

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