[Resolved] Bajaj Finserv — Misguided with emi amount | |||
An executive of bajajfinserv Mr. Raj Bhati guided me for the benifits of loan and placed a loan Amortization chart on my computer and asked foe opting the flexiloan that he mentioned only for doctors, now when the first EMI debited from my A/c mentioned for ECS it was more than what mentioned in chart, he said sir by system error it happened it will be rectified but he passed on a month then two times EMI amount was debited from my account and credited back to my account, then again i asked for it why so? He asked his senior for this problem, same ways his senior asked for bank statement i went to branch for that then gave bank statement to Mr.Raj Bhati, then same thinf happened with second EMI debited n credited back and amount of EMI was more than mentioned in chart, now Mr. Khitiz came with Mr.Raj, they both inspected the chart again in my computer they assured me for reverting the amount debited more in EMI, now its third installment debited is again is wrong EMI, now they are not responding me on message & phone, so I am forced to complaint against them for forgering me, misguiding me and pitiching the wrong information about the product and also for the poor service availability. i need to ask for solution of this problem or i have to go further legal. kindly admit my complaint as soon as possible. Regards Dr. Ankit Gupta [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. | |||
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.
With regards,
weCare,
Bajaj Finserv Lending.