Bajaj Finserv — misuse of my bajaj finserv account

Address:

5-3/11/11 plot no 21 boduppal, Ranga Reddy, Andhra Pradesh, 500092

From last 6 months Some one is using my account with out my knowledge i reported a complaint to bajajfinserv last 6 months back sill its pending . they had merged my bajaj account with some unauthorization person i told to them to resolve this issue due to this my credit score going down presently i dont have any loan and i am clearing my credit card due every month on time