[Resolved]  Bajaj Finserv — my credit card is blocked.

Address:600078

Dear all,

This is regarding with my bajaj finserv credit card, totally i took 4 loans out that 3 paid and the fourth is in problem. After i took the 4th loan (8 - emi), 1st emi i paid through my bank account (Od account). 2nd month i closed my bank od account so that bank gave me a new account number with same company name. Before closing my od account i informed bajaj and they said produce new cheque leaf with letter to bajaj head office and i also did the same. But from 3rd month on wards they collected emi as cash and said it will be clear through bank from next month. But every (Till my 8th emi) month their collection person said the same excuse and they are keen on collecting payment.in the mean time (From the 2nd month) i sent lot of email to bajaj regarding this issue and i got the computer generated email only. Its happened 4 months before and now i received the outstanding amount of rs.13000. After i received the statement i sent more than 8 email still i got a computer generated response only.

For this reason i don't want to block my credit card and also i am not ready to pay the excess amount.

Can you give me the solution asap
Was this information helpful?
No (0)
Yes (0)
Jan 11, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2017
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv!you can connect with RBL on the Toll Free Number[protected], you can also write to on [protected]@rblbank.com. Thank you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Finserv
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    31%
    Complaints
    6835
    Pending
    0
    Resolved
    2026
    Bajaj Finserv Address
    4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
    View all Bajaj Finserv contact information