Bajaj Finserv — No status of pre approved loan after 20 days of verification

Address:

Ranchi, Jharkhand, 834008

I am an existing customer of bajaj finserv and have a CD loan running..i got an offer of a pre approved loan from bajaj finserv in my experia account and also got multiple calls confirming the same..i was asked by the tele executive to give address proof, id proof, photo and 6 cheques to the executive who will visit..i was in mumbai in a meeting but i was told to come down to Ranchi immidiately since it was a limited time offer..i came to ranchi but the executive cane 3 days after the scheduled meeting..he asked for salary slip and bank statement too apart frm the documents confirmed by tele executive.. i didnt have that handy but managed and sent to him..verification of my house and office was done too and i was told that the money will be credited in 2 days..now its the 20th day today and there is no update..after repeated follow ups i was told that my file is in hold. I dnt want compabies pulling my credit and spoiling it that's why i dnt apply for loans. I was confirmed by the tele executive that sir u are an existing customer and your loan is already approved..it is just a formality and if you work in same company where u were working at the time of cd loan and u stay in same house as earlier, your loan will be credited in 2 days. I said yes after understanding this and started planning for an important event for which i needed the fund.
I am never late in my payment.
I dnt have any liability apart from 5200/- i pay towards CD loan which will be over in 3 months.
I am a salaried individual working since 2013 in the same company.
My wife too is working..

Pls stop harrasing your existing customers...wat do u mean by pre approved loan?? I had plans and needed the money which was confirmed to me repeatedly...i wud have arranged it frm some were had you not fooled me..nobody is dependent on you..i was living prior to your so called pre approved offer too but the only issue is that people plan things accordingly...i have my anniversary and planned for that..i repeatedly confirmed and i was notified that money will be credited in 2 days... now at this moment i m trapped..dnt know frm where i will manage the fund at this very last moment... thank you bajaj for your policies...
I am done with you bajaj finserv...will pay off your 3 EMIs of CD loan and no more association there after.
Let me knw why bajaj finserv which ofcourse is a brand do this??