[Resolved]  Bajaj Finserv — od foreclosure charges issue - imp

Address:201005
Website:www.bajajfinserv.in

Dear sir,

I took one od (Over draft) with bajaj finserv a/c no. Is 401saf18702709 on dated 31.12.2015 in the name of pawan kumar with having no foreclosure charges, no part payment and no pre payment charges at processing charges of 1.75% processing charges with company called "bajaj finserv lending" (Bfl).

I want to take you through with my first dispute with bfl against higher processing charges they charged @ 2% instead of 1.75%.
After having lot of mails and conversation on phone to reverse the charges. Finally they reversed.25% charges in my loan account.

Right now i had done all the payment for doing foreclosure to this od by 24th july-17 on bfl online portal as per outstanding available in bfl after discussing with bfl customer care also.
Now there is no loan available to foreclosure in bfl portal when i am login into this portal. Attaching snap shot for this.

But surprisingly received a mail from [protected]@bajajfinserv.in on yesterday regarding the outstanding of inr 26666.97 against short payment for foreclosure charges.
Again i checked with bfl portal to reconfirm this outstanding amount. But seems there is no outstanding as they already received full and final payment to foreclosure of this loan. Attaching portal snapshot for today.

Now please help me to release noc against this od loan account number as above mention. I shall be grateful to you always.

Regards
Pawan
[protected]
+3 photos
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Aug 28, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
Bajaj Finserv Customer Care's response
Hi, we have noted your details and will get back to you within 24 working hrs
Jul 31, 2017
Updated by shwpaw
Hi,
Received a sms from BFL regarding EMI due on 01-Aug-17. Could you please look into this and resolve it ASAP as entire outstanding payment has been done already by 25th July-17.
Aug 04, 2017
Updated by shwpaw
Hi Sir/Madam,

EMI has been deducted from my bank account on 02-Aug-17. Even after making the foreclosure payment to BFL on 24-July-17.

It's a purely harassment now. Please suggest to take further action against BFL.

Regards
Pawan
[protected]
Complaint comments 

Comments

Hi Sir/Madam,

EMI has been deducted from my bank account on 02-Aug-17. Even after making the foreclosure payment to BFL on 24-July-17.

It's a purely harassment now. Please suggest to take further action against BFL.

Regards
Pawan
[protected]

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