[Resolved] Bajaj Finserv — od foreclosure charges issue - imp | |||||
Dear sir, I took one od (Over draft) with bajaj finserv a/c no. Is 401saf18702709 on dated 31.12.2015 in the name of pawan kumar with having no foreclosure charges, no part payment and no pre payment charges at processing charges of 1.75% processing charges with company called "bajaj finserv lending" (Bfl). I want to take you through with my first dispute with bfl against higher processing charges they charged @ 2% instead of 1.75%. After having lot of mails and conversation on phone to reverse the charges. Finally they reversed.25% charges in my loan account. Right now i had done all the payment for doing foreclosure to this od by 24th july-17 on bfl online portal as per outstanding available in bfl after discussing with bfl customer care also. Now there is no loan available to foreclosure in bfl portal when i am login into this portal. Attaching snap shot for this. But surprisingly received a mail from [protected]@bajajfinserv.in on yesterday regarding the outstanding of inr 26666.97 against short payment for foreclosure charges. Again i checked with bfl portal to reconfirm this outstanding amount. But seems there is no outstanding as they already received full and final payment to foreclosure of this loan. Attaching portal snapshot for today. Now please help me to release noc against this od loan account number as above mention. I shall be grateful to you always. Regards Pawan [protected] Was this information helpful? | |||||
Aug 28, 2017 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Jul 27, 2017 Bajaj Finserv Customer Care's response Hi, we have noted your details and will get back to you within 24 working hrs
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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EMI has been deducted from my bank account on 02-Aug-17. Even after making the foreclosure payment to BFL on 24-July-17.
It's a purely harassment now. Please suggest to take further action against BFL.
Regards
Pawan
[protected]