Bajaj Finserv — od loan

Address:

500020

Dear sir,

I received call from bajaj for od facility.

Initially discussed with executive,

1. Bajaj will provide od facility with any charges and charge the interest only for used amount and no hidden charges/conditions
2. Basic processing charges can be paid within a year as customer convenient.
3. Wave off some process charges and refund some amount.

Had the initial discussion with executive, then i said ok. (I have all the mail communication).

Later executed keep on called me day and night, i responded and given the documents. Before they approved the od loan.

Later just i agreed only for 1% processing fee, on condition to pay it within year in instalments, later without any further discussion and final confirmation they approved (902, 999) and transferred the loan amount of 8, 87, 136 (Deducted 15, 863), from day of transferred amount in my account, i tried to forward/transfer the same to bajaj account but transaction got failed, i shared the same details with screenshots with bajaj, also requested for cancellation.

Once issue get resolved i transferred the same to bajaj account, now i’m getting sms to pay the emi i was shocked and keep on following up them for cancelation this miscommunicated product/loan but no one responding on mail or on phone.

I requesting you, kindly assist me to move of this miscommunicate loan issue.

Thanking you.

Sincerely
Sathish