Bajaj Finserv — Online purchase using bajaj site | |||
I bought an iphone 12 white using Bajaj site. Bajaj site says they will deliver the product in 24 hours. Now its more than a week from the time i placed the order. After following up multiple times with the seller, seller confirmed that they dont have iphone 12 in white color in mentioned internal storage. When i asked seller to cancel the order they say they dont have that option to cancel the order and they asked me to reach out to Bajaj and when i dropped email to Bajaj with req id SR45457595, customer supports says i have to deal directly with the seller. When there is no product with the seller, how can Bajaj sell it in its site and later wash its hands from responsibilities??? Was this information helpful? | |||
Bajaj Finserv customer support has been notified about the posted complaint. | |||
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