[Resolved] Bajaj Finserv — Personal loan foreclosure charges | |||||
Hi, I was offered Personal Loan from Bajaj Finserv with conditions that no prepayment charges and no foreclosure charges. Regardng the same i got an email from bajaj finserv .I had plan to close my PL and foreclose the loan asap. Hence I chose Bajaj Finserv over another Lending Organization who were offering me loan at lower interest rate. Now, I would like to do prepayment/foreclose the loan. But when I walk to the nearest bajaj finserv offic ( wakdewadi pune) they told me that i have to give 4% foreclosure charge. The person at the counter mention that policy has changed. I wrote to [protected]@bajajfinserv.in and never got any sensible reply. I only got auto-reply. This is sheer cheating that I was promised to be allowed to foreclose the loan without any charges. And now they deny it just under the name of policy. If I new this I would have taken loan at lower rate from another organization. And also lower charges for foreclosure and prepayment. I cannot accept this and need help in resolving this matter. I will get a written reply from them stating the same, than i will put a written complaint in court against them. Was this information helpful? | |||||
Oct 6, 2016 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Aug 30, 2016 Bajaj Finserv Customer Care's response Hi Mr. Amit, we regret the inconvenience caused to you. Request you to share your loan account number/ customer id/ registered contact details so as to assist you further.
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