Hi Team,
Really disappointed with the way that your agent spoke to me over the call over this missed emi.
I tried explaining him that it was missed as my new account details were not updated on time from your end.I asked him to check tht all emi were paid on time.
But instead of listening to my request he shouted in loud voice and told me tht he will send a recovery agent right away to collect money.
This is not the first time i have taken loan, i am paying regular emis to my home loan of 75 Lacs, other loans as well. You can check online.
I have made the payment online and extra charges just because of your system and your mistake and If i would have known this i would have never taken loan from you.Hope to close this loan soon..This will not end here i will go to concerned authorities to take this matter.
For your informtion below is the number i received the call.
[protected]
Kindly sensitize your employees to behave properly and speak polietly. Was this information helpful? |
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