Bajaj Finserv — please take necessary action against bajajfinserv

Dear rbi,
I am long time customer of bajajfinserv from beginning to last april onwards regularly pay my emi without any penalty and bounces. But this covid19 moment i am suffering lot of financial problems due to no work. So as i request for emi moratorium then i request my april month emi refund also. But bajaj none of responding for refund. But moratorium approved. But they sent sms alert pay may months. This is completly ignoring against rbi annoncement. So please take necessary action or do me euthanasia...