Bajaj Finserv — pre-approved personal | |||||
Sir Myself applied for a personal loan already have pre-approved personal loan as informed by (Ex. From nilambur branch). As per the information i submit and completed all the documentation process on[protected]. He was said that by[protected] the amount will be credited to my account. But unfortunately no action was took place not even a verification call. So when i went to the office he was not there and others in the branch doesn`t had any information about that. When i called him he doesn’t given any kind of information. Again i went on[protected] that time also he didn’t give any kind of right information and ask me to come on next day. Again i did the same that time only he started his work on my application and assured me about the verification call on next day[protected]. He call me on that day and ask me to came to the office. When i went there he again made excuse and didn’t give any kind of proper answer to my questions about the status of my application. Yesterday[protected] also i went to the branch because of the lack of processing from the branch, before that i made a call and that time he try to insult and miss treat me. . We the customers of bajajfinserv are expecting the minimum quality from the executives and credibility from the company. Sir i am asking that if there are any obstrucles to approve the loan, as per above mention quality the executive should give the right information to the customer. As a customer we can understand but here instead of that he is trying to make me fool. And i wish to say that no one will treat like this further. Sir i am requesting you to give a kind approval for the loan process as soon as possible as per the company norms. Or I am requesting you to give me the explanation about such a rude behave and wastage of valuable time by the company. Was this information helpful? | |||||
Bajaj Finserv customer support has been notified about the posted complaint. | |||||
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