[Resolved] Bajaj Finserv — profile has been wrongly linked | |||
Bajaj finserv has wrongly linked my phone number and residence address with the person who has taken loan. Started to receive calls for the non-payment which i have not even taken the call, tried to explain the callers but they were not able to understand as they seems to be un-educated. Visited the branch at residency road, bangalore and gave an written complaint but still receiving calls. I was assured that my profile will be de-linked from the actual loan but there is no use. Person by name rajesh from recovery department called and used all abusive language to repay the loan. Again today one person by name santosh called stating he is calling from delhi court and need to pay the due amount. I really do not understand so far i have sent more than 50 mails, tried to explain to more than 10 people through phone and in the branch but seems like none of them are educated to understand the issue. Bajaj please rectify this issue. Kindly someone advise me on this. Regards, swaroop Was this information helpful? | |||
Jul 5, 2018 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support May 31, 2018 Bajaj Finserv Customer Care's response Hi Swaroop85_prakash, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with all your registered contact details.
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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My loan amount is 22500 for tenure 8 months=2813 as calculated by them but Rs1200/- taken from me without any valid receipt for what? Still not understood, Kindly help on same asap.
Thanks
Sandip Jena
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