Bajaj Finserv — refund of policy cancellation & emi card

Address:	635802
Website:	Bajaj Finserv

Hi sir,

I didn't apply any emi card in bajaj finserv, but i have noticed there is two emi cards in my name.
Without my information bajaj finserv made this.
Regarding emi card i didn't get any call or letter from them, even i didn't get the card also.
I don't know how they issued.
When i checked in bajaj finserv portol, its shows two emi cards in my name.
I need the answer from bajaj finserv.
I tried to call customer care, there is no response. Call not connected.

Regrads,
Vidhiya.