[Resolved] Bajaj Finserv — refund of security fee paid for personal loan | |||
Dear sir I have applied for personal loan on[protected] through online at the end of the application it asked for secure fee of Rs-9999/- so I paid and while paying the Clause was if loan is not approved the secure fee will be refunded .. but till now I haven’t got refund. I have mailed to Bajaj Finserv but no proper response but finally I got a service request number and one of the employee of Bajaj frm Bangalore branch will look in to ur case they said ... but that employee is saying v raised query to head office to refund still v haven’t got feedback for them ... frm now with in 24hrs if they don’t rply I’m going to complaint nodal officer and ombudsman officer . I’m uploading all the documents for your reference Was this information helpful? | |||
Aug 30, 2018 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Jul 28, 2018 Bajaj Finserv Customer Care's response chethan.B, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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 2 Comments | |||
Comments
I had applied for a personal loan on the bajaj finserve website. The next day I was told that I had been given a personal loan of Rs 2 lakh and was asked to pay an advance of Rs 2500 processing fee from my bank account and I sent accordingly. After that he told me to send the bond agreement fee again. I refused and was told to cancel the loan I had applied for and asked to repay the Rs 2500 I had sent. He later changed his style of speaking and said that he would not return the money sent. Now when I call their phone number it is not picked up. I beg to see a solution
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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