Bajaj Finserv — regarding elite card - customer id 36240801

Address:Faridabad, Haryana, 121002

Reminder - 2

— forwarded message —
From: naresh verma
Date: tue, oct 31, 2017 at 2:03 pm
Subject: fwd: regarding elite card - customer id[protected] reminder - 1
To: ​​[protected]@bajajfinserv.in

​​reminder - 1

— forwarded message —
From: naresh verma
Date: mon, oct 30, 2017 at 9:52 am
Subject: fwd: regarding elite card - customer id 36240801
To: ​​[protected]@bajajfinserv.in

Reminder​​

— forwarded message —
From: naresh verma
Date: wed, oct 25, 2017 at 12:29 pm
Subject: regarding elite card
To: ​​[protected]@bajajfinserv.in

To : customer care

I have applied for elite card on september 9, 2017 and made payment of rs. 4, 777/- on the same day.

And the person (Santosh patil) who called me and told i am sending a link, that link will be valid for 1/2 an hour only, you need to pay within that period.

And also, he told me that after your payment done my personal detail will be sent to you on your email id (My mobile number, email id etc.), after payment i have just receipt the name of that person and just the reference no. (Detail attached), and said within 21 days you will receive the card or you will receive your money back.

Now, almost 2 months, i do not receive the card or not an any information for the card, apart from this i want my money back.

I do not expect services from the bajaj finserv, earlier i used bajaj emi card and also taken personal loan from the bajaj finserv.

I do not require this card anymore, i want my money back now.


Best regards,

Naresh verma
0​[protected]​
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Bajaj Finserv customer support has been notified about the posted complaint.
Nov 07, 2017
Updated by nkverma20769
i have sent several mail every time i got new SRN number, as given below.

Service Request Number assigned to your email SRN14450758, October 31, 2017

Service Request Number assigned to your email SRN14409744, October 30, 2017

Service Request Number assigned to your email SRN14301676, October 25, 2017

And also registered on November 2, 2017, on your portal with receive message below :

Thank you for writing to us at Bajaj Finserv.

Currently, your service request is under process. We request you to allow us an additional 2 days to resolve your query. We are sorry for the inconvenience caused to you.

For any further clarifications write to us at [protected]@bajajfinserv.in

Bajaj Finserv assures you its best service, always.

i have sent many mail and registered on portal nobody replay or inform me. i have using other services from Bajaj Finserv with these services i don't have any issue.

Now, i have already written the in mail many time that i do not require the Credit Card from Bajaj Finserv, i just my money back in my account as soon as possible.

Complaint comments 

Comments

No one contacted me till now.
I received call from BajajFin on November 9, 2017 from this number [protected] around 11.00 a.m.

The person me about the details of already written and told him to refund the amount which i have paid, details already given.

He ensure that somebody will contact you within two days and your amount will be refund within a week.

But, till now i have not receive any mail or information, again request you to please refund the amount.

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