Bajaj Finserv — regarding emi on personal loan

Address:

Bajaj finance. BH road. Near market.Tiptur

Myself lavanya. I have taken personal loan in bajaj rs - 1 62000. And i use to pay 7200 emi. Now i have repayed rs -100000. Still am getting msz to pay 7200 only. Initially there executives said your emi will decrease, so i repayed it, it was (7200) huge amount every month. So i repayed it. Now the emi for lesser amount am paying. Bajaj people are not responding to calls or messages. Giving complete ly wrong info about the loans and putting customers in trouble. Their executive s they them self don't know about how the loan process works. And last month feb 2, 2019. They have 295
5 times. Please repay that amount and decrease my emi amount.