Bajaj Finserv — Regarding my vouchers

Address:

Ganesham GT mall Malviya nagar

I have bought a sony Android tv from ganesham and finance through bajaj finserv . When i go to ganesham to use my voucher of ₹4000 they said that bajaj finserv account is closed at their outlet and when u tried to complain the same from bajaj finserv app they closed my complaint without giving any solution. As my voucher was expired on 31 august, i tried every possible way to contact them for resolving my issue for whole month of august but i got nothing as return. Please have a look, this is my complaint, it is possible that more customers are there who are bearing the same loss because of their drama of account closing and all