[Resolved] Bajaj Finserv — Reminder of my complaint of 8th june of cheating of customer | |||
Sir, On 23may i got a call of being elligible of a personal loan for which i have to pay only interest on the part of money used. I then went to their office to check about the veracity. I was told to meet mr vikram in that office. On talking with him i came to know about the scheme. I categorically asked him about the offline mode as i do not operate online due to unavailability of net connection at my area. He confirmed me about the availability of offline mode through a mail document. There was no point to doubt the person as i saw him working in the office. After sending ok message he said virtual account details will be generated. But after signing the document on 24 may i did not get any virtual account number till date. Every time my query was answered by his postponment of date. On 31 may loan amount was transferred to my account. On 01 jun on query by the call center person of any service required, i made him know about the trouble. He said issuing of virtual account number is stopped but he is registering my query for further query. When the same was informed to mr vikram and mr harihar verbally and mail they were not in the know of the facility being stopped. I then requested them to either you arrange for the virtual account number or return of the loan. Now they are refusing to accept back their loan. After filing a complaint through this forum on 08th jun 0217, i received a call from mr ajaya saxena finance manager expressing regret of the inconvenience and asking me to reverse the amount in their account, but when i wanted to check the veracity of the individual he got annoyed and for which i could not check the veracity. When checked from local authorities, they refused to identify him. I therefore request you to check the veracity of the individual and let me to solve the issue Was this information helpful? | |||
Jul 25, 2017 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Jun 14, 2017 Bajaj Finserv Customer Care's response Hi prasanta kumar das, we regret the inconvenience caused!Kindly share your contact details to assist you further.
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