Bajaj Finserv — salaried home loan

AngryBajajCustomer

from Bengaluru, Karnataka

Address:

560075

Guys, do not take loans from this company. Having a bad experience with customer care and branch personel responsiveness. The customer care agents are freshers without any knowledge of banking or the systems that Bajaj finserv has. They tamper with your repayment plans and if your not alert will con you of your hard earned money. In addition you keep getting Bajaj OD facility marketing calls. They will keep pestering you even if you tell them you dont need one. No use writing to wecare blah blah. Had a loan offer from HDFC. Dont know why I chose these fellows over HDFC's superior service. Now repenting.

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Bajaj Finserv customer support has been notified about the posted complaint.

Oct 18, 2019

Updated by AngryBajajCustomer After bearing with their service for 2 year, finally shifting to a PSU Bank at a much lower interest and without processing fees. Again issues from bajaj. Now they intentionally dont send Foreclosure letters or List Of Documents. They dont accept pre-payments to the loan account, so that they can continue to earn interest even when you want to close the account. RBI has told them not to charge foreclosure fees so they will delay issuing you a foreclosure letter for 12 working day like a month, so that they earn interest on about to be closed loan. Bunch of cheats running the business. Their grievance redressal emails dont respond. All those escalation matrix is a bunch of managers probably getting a cut to keep quiet. If you miss an EMI do you think they will wait for 10 working days to get payment. Shame.