Bajaj Finserv — salaried personal loan foreclosure complaint

Address:	Bangalore, Karnataka, 560036
Website:	customer-login.bajajfinserv.in/_LAYOUTS/15/B2C_2013_LoginPage/B2C_CustomLogin.aspx?utm_source=Websit

Hello,

This is m hemadri, i took salaried personal loan from bajaj finserv based on nil foreclosure charges agreement, later on they changed the rule to impose foreclosure charges. I decided to close the loan and i generated foreclosure letter from bajaj finserv expedia application, the generated letter showed nil fore closure charges, so i paid the money what ever bajajfinserv displayed in the application. I have foreclosure letter. My salaried personal loan number is 404spl22065643. After two days they sent an email mentioning you paid short payment of money, (As of today is inr 365529.45 and bajaj finserv have received a foreclosure amount of inr 348, 898.11 from you, which is a short payment of inr 16631.34). How can they ask me to pay extra money if their system generated fore closure letter has zero foreclosure charges, more over i don't have control on the application so pay my money. I have to pay the money what ever they display in the expedia application. I didn't pay short payment. These are foreclosure charges. They are sending repeated emails, you paid short payment.in the foreclosure letter no where they mentioned about short payment term.

They are asking me to pay rs.16631.34 to
Close my loan, other wise they will not close it. Even paid amount is not reflecting in their website. I am worried about my money and credit rating.
Please help me to resolve this issue.