Bajaj Finserv — Television extended warranty claim not being fulfilled

Address:

bajaj finserv 6th floor corporate office pune viman nagar 411014

I bought a LED television brand (hyundai) in February 2019 from khosla electronics lucknow showroom now they have closed in lucknow . The Brand (Hyundai) offers a 3 year warranty and an additional 3 year warranty was offered by khosla electronics the i was told that our extended warranty partner was bajaj finserv, as my television incurs a problem in the month of july and i complained to khosla repeatedily more than 10 times and they took 1 month approx to divert the call to bajaj finserv representative and now this guy mobile number ([protected]) name not known to me, is not responding to my calls and he just replies to me from past 15 days on wattsapp that he will call me u but i haven't recieved any response, its getting very frustrating and i want a heavy fine on them and an apology from bajaj finserv and khosla electronics for wasting my energy and time and my problem resolved as soon as possible