Bajaj Finserv — top up loan fees for flexi hybrid

Address:

179 B3 Visa Avenve, Sri Bhunasshwari Street 2nd Main Road, Chennai, Tamil Nadu, 600042

Hi team, i already taken bajaj flexi loan on (August 2018 and application number :[protected] and last month one of bajaj executive was contacted to me stating that you have eligible ~5l top up loan without any fees - name of person : priya ([protected], [protected])& ravi her supervisor ([protected]), the loan was approved on saturday, march 9, 2019 6:52 pm application number[protected] with all fees {insurance premium - rs 3789, flexi fee (Applicable for all flexi loans) rs 4999, financial fitness report disbursal amount rs 4999, emi card rs, 412} during accepting the agreement form i was contact both of them they have been informed process was change, you will get sms and will select no option and then will get waiver for fees, however i haven’t get any single message till now.

And also i have reached all of them and they are ignoring my call, even i have escalated to call center - there is no response, find attached proof for the communication.

Note: i already have loan and am not utilized 100% why should i go with fees, executive was told me no fees that’s reason i have applied.

Regards
Rajagopal