I bought a Sony LED 43W800D TV on 15/01/17 vide invoice no. K-04735/16-17 and subsequently got it insured from Bajaj Alliance.
My TV had its first display issue in March 2019 when the representatives of Bajaj Finserv ensured us that the display panel has been replaced with a new one.
After facing similar display issues recently, I contacted the Bajaj Finserv customer care and they took my TV for checking.
1. Firstly, my TV has been in your custody for the past 13 days (since 20.08.2019) although I was promised initially that TV would be returned within 3-4 days and no one is either picking up the phone or replying to my complaints.
2. I am in receipt of a text message from Bajaj on 30.08.19 stating that my asset has been delivered successfully, which is totally misleading.
3. Following the telephonic conversation with one of your representatives, I was told that my display panel had not been replaced by new one the previous time, but only repaired.
I am totally dissapointed with the kind of after-sales services I am receiving by such a reputed company. I am worried that since my TV is under warranty for only a few more months, how can I be sure that a new display panel is replaced this time and not only procrastinated for a few months? Who shall be held responsible in case the same error occurs after immediate lapse of my warranty? Was this information helpful? | 
Request you to pls de-activate my card that was given to me as free & now you have deducted Rs.117/- from my bank account without informing me & not taking my permission before deducting.
This is unfair practice. Pls de-activate and refund rs. 117/- back into my account.
Thanks
Sundarraj
Ph : [protected]