Bajaj Finserv — Unaccounted And Without Information And Subvention Charges Imposed On Consumer Loan

Address:Bangalore, Karnataka, 560032

I have been offered 2 CD loans that is interest free and under some offer which had no other charges as mentioned by the Showroom staff at Unilet Electronics. I have been trying to reach through Customer Care as well as Raise a Request there is no response so far.
As I can see one of my Statement is showing
"Subvention Charge of Rs. 2228" for "LOAN ACCOUNT 4040CD25592421" for "LG-MOVEN/MJ3283BCG" and another
"Subvention Charge of Rs. 5338" for "LOAN ACCOUNT 4040CD25392625" for "LG-LED/42LF6500"

Moreover the other charges which are not mentioned in the bill around Rs.2586 which is Rs. 13730 (as per CC Statement) - 11144.10 (as per Bill), when asked I was not given any answer just said charges, why are they charging a bomb.

More over some time ago where there was Demonetization I was unable to transfer / Deposit the required amount in the account that is also charged me Rs.350 for Bounce charge.

It looks like Bajaj is making more money in different ways except by interest in the statement.

This may cost the reputation of the Bajaj Finserv and as well as bomb for us so that we will have to think again to use Bajaj Finserv Services in future.
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Bajaj Finserv customer support has been notified about the posted complaint.
Mar 06, 2017
Updated by rizwanulla
I have been offered 2 CD loans that is interest free and under some offer which had no other charges as mentioned by the Showroom staff at Unilet Electronics. I have been trying to reach through Customer Care as well as Raise a Request there is no response so far.
As I can see one of my Statement is showing
"Subvention Charge of Rs. 2228" for "LOAN ACCOUNT 4040CD25592421" for "LG-MOVEN/MJ3283BCG" and another
"Subvention Charge of Rs. 5338" for "LOAN ACCOUNT 4040CD25392625" for "LG-LED/42LF6500"

Moreover the other charges which are not mentioned in the bill around Rs.2586 which is Rs. 13730 (as per CC Statement) - 11144.10 (as per Bill), when asked I was not given any answer just said charges, why are they charging a bomb.

More over some time ago where there was Demonetization I was unable to transfer / Deposit the required amount in the account that is also charged me Rs.350 for Bounce charge.

It looks like Bajaj is making more money in different ways except by interest in the statement.

This may cost the reputation of the Bajaj Finserv and as well as bomb for us so that we will have to think again to use Bajaj Finserv Services in future.

Rizwanulla Khan
Bangalore. India

Complaint comments 

Comments

My loan ac.no.4040DL05208507

emi: 29083/- was deducted on 2/3/17 and again on 6/3/17 please refund at the earliest

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