Bajaj Finserv — Unethical levy of foreclosure charges

Address:	Mumbai City, Maharashtra, 403004
Website:	bajajfinserv.in

I had taken bajaj finserv, doctors loan, more than a year back on the primary condition on sanction letter that there would be no foreclosure charges and prepayment charges.When i want to close the loan today, i am surprised to get notified that Bajaj Finserv has changed their policies w.e.f 1/06/16 and foreclosure charges of 4.6% will be levied.The company has not notified me anything prior to the change.When called upon they are apologising for inconvenience and saying that due to technical error i may have not received their mail.
They should have at least personally called upon their customers, asking them if they would like to foreclose the loan prior to the change of policies.Many would have still not foreclosed, but at least Bajaj Finserv would have done their duty.
Most o[censored]s sign the documents of terms and conditions with the bank on trust and never have any bank changed their terms.
Bajaj Finserv have broken the trust and unethically levied the charges.