Bajaj Finserv — Unnecessary calls and SMS from Bajaj Finance | |||||
I took a commercial loan in Bajaj Finserv to buy a TV for a showroom in Chennai. Post that I had paid the amount in full and have closed the loan amount. Now I have no intention to take any more loan from Bajaj Finserv. But in spite of multiple requests to the customer care people who used to call me earlier, my details are not removed from their caller list. Now I frequently receive calls and SMS from automated numbers. This happens everyday and I am being disturbed during my office hours too. Sometimes when in meeting I get these calls and it annoys me in front of my superiors. Hope Bajaj Finserv takes this up and resolves the issue soon. My details are as under: Name: Harish S Number: [protected] Was this information helpful? | |||||
|
Bajaj Finserv customer support has been notified about the posted complaint. | |||||
 6 Comments | |||||
Comments
Hi Mr. Harish, we regret the inconvenience caused to you. Request you to share your loan account number/ customer id so that we can assist you further. You can also write to us at [protected]@bajajfinserv.in
Reply
Dear Sir/Madam,
I don't have an outstanding loan with Bajaj Finserv. Then how can I provide the loan accounu number or customer ID as requested?
I don't have an outstanding loan with Bajaj Finserv. Then how can I provide the loan accounu number or customer ID as requested?
Hi Mr. Harish, Greetings from Bajaj Finserv! With reference to your post we regret the inconvenience caused to you. We would like to inform you that basis your request we have listed your mobile number ending with XXXX12621 in our DNC registry. We request you to kindly bear with us for 48-72 hours to get our records updated. For any further clarifications please do write to us on [protected]@bajajfinserv.in
Thank you. Hope it pans out as mentioned. Even a few minuted back I got a computer generated call from Bajaj Finserv. From the following number - +[protected]
Please stop calling me for any marketing promotion.. I am getting 6 - 8 calls everyday.. totally disappointed with your calls.. my number [protected]..
Is there any way that this issue can be monitored effectively.. Calls from Bajaj are becoming nonsense everyday. We need to spend couple hours patiently telling them to stop calling us unless needed. A Minimum of 4-5 calls pops out even they tell that the will include the number in DND list. This is a highly irritating activity everyday and for this reason at least, we should boycott utilizing bajaj's offer..
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
31%
Complaints
6835
Pending
0
Resolved
2026
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
View all Bajaj Finserv contact information