[Resolved]  Bajaj Finserv — unnecessary phone calls

Address:Hyderabad, Andhra Pradesh

Bajaj finserv is calling its old customers daily repeatedly asking them to apply for loan. I believe this is not required as people have enough knowledge and sense to enquire about it when needed.

Nobody likes to get disturbed on a daily basis.

Please stop calling people and irritating them.

I'm one of the victims of this stupidity from last 4 years.
Unfortunately i had taken a loan from bajaj finserv 4 years ago and thats already settled. But because my phone number was shared with them, i still receive calls on a daily basis.
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Jan 19, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2017
Bajaj Finserv Customer Care's response
Hi Ashish, we regret the inconvenience caused. Kindly DM your contact details to assist you further for stopping the promotional activities.Thank you.
Dec 21, 2017
Updated by K C Ashish Kumar
I'm still receiving automated phone calls from these numbers:
[protected]
[protected]
[protected]
[protected]

Notice that all these numbers begin with 172 i.e. Chandigarh STD Code

These calls are automated and say the standard dialog "Dear Customer, Welcome to Bajaj FinServ. If you would like to apply for loan press 1 . . . . . . . ."

Please understand that this is very irritating. There was an instance when I got this automated call at 2:30AM in the night. Just image how pathetic it would be if you get a call at 2:30AM in the night for applying a loan.

Please take urgent and appropriate action on this. Thanks in advance.
Dec 21, 2017
Updated by K C Ashish Kumar
I have already DMed my contact details and got a mail confirming the issue is resolved, but still it doesn't seem to be actually resolved.

I'm still receiving automated phone calls from these numbers:
[protected]
[protected]
[protected]
[protected]

Notice that all these numbers begin with 172 i.e. Chandigarh STD Code

These calls are automated and say the standard dialog "Dear Customer, Welcome to Bajaj FinServ. If you would like to apply for loan press 1 . . . . . . . ."

Please understand that this is very irritating. There was an instance when I got this automated call at 2:30AM in the night. Just image how pathetic it would be if you get a call at 2:30AM in the night for applying a loan.

Please take urgent and appropriate action on this. Thanks in advance.

Please unsubscribe me from these mails. I contacted my Mobile Carrier and registered for DND, but Bajaj FinServ still calls me. I'm not sure if their phone calls are covered under the DND rules.
Dec 25, 2017
Updated by K C Ashish Kumar
Any update on this ? Looks Bajaj FinServ has become ignorant to customers problems. They are just interested in irritating the customers and frustrating them with stupid phone calls.
Complaint comments 

Comments

Please delete my registered mobile number [protected] and daily I am getting 5-6 times voice calls. I am not at all intrested to take personal loan or convert my housing load to bajaj or fixed deposit. If this repeats I will go to consumer court

Regards,
Dora
[protected]
Hello i am p. Aruvi my bajaj card is not activited please conceded my cell number [protected]

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