Someone from the company "bazaz finserv" kept calling me repeatedly for personal loans, for some kind of "overdraft" that they said was a new feature. However thinking i might try it out, i agreed to talk to their "senior" (One prateek lahiri) on 2.7.19, who sent me an email too highlighting and personalizing the scheme. I sent back a few queries. Someone again called up,, asked me manyl questions and then dropped dead. There was complete silence, after having made me waste half and hour during busy office time. Incidentally i am in govt in a senior position and i have no debts anywhere.
I had a feeling that these people have no idea of customer relations, are uneducated (He never heard of a govt organization that is the oldest in the country) and do not bother about courtesy towards customers. Although it is the prerogative of any 'mahajan' company to lend or not to lend, it devolves on it to keep its client informed by way of simple courtesy.
For the time being i have decided to block all bazaz finserv calls on my mobile, and asked my financial adviser not to make any investment with bazaz finserv (I am retiring in 2020 and was planing keep a quantum in this company), and withdraw any that i might be holding.
Shunning bazaz finserv, a company with low grade customer perception. Was this information helpful? | 
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