[Resolved] Bajaj Finserv — vivo 07 purchase

karthik anniappan

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560003

I purchased a mobile through using bajaj emi card worth rs 16000/-. They didnot informed us about insurance After that i got a message that i had to pay insurance worth rs 1849/- extra in an installment every month. I searched in bajaj finserv app. I found that there is another account appeared called digital fone safe. I don't want insurance for my phone. I will keep it safe. If something happens i will bear the result. Present i don't want this insurance. Plz remove this loan account. Loan account no is 404DFS64991776
& MOBILE purchased account number404dpf4991519

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Apr 3, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Bajaj Finserv Customer Care's response Hi Karthik, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.

Verified Support

Feb 24, 2018

Bajaj Finserv Customer Care's response Hi karthik anniappan, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your registered email id under request number ending with xxxx3460. Thank You.