Bajaj Finserv — With out my concern debit Rs. 14476 amount for Insurance & card protection plan for personal loan

Address:Trichy

Respect sir,

As I had got call from Bajaj Finserv Agent related to pre approved loan (Rs. 1, 57, 000/-). After post confirmation of documentation they did deposited only (Rs. 1, 42, 624) .
Bajaj Finserv charges for processing fees - Rs 5966/-, CPP LIV Assist deduct -Rs 2999/-, Health insurance- Rs 5411/-, And Annual EMI card fees also deducted.
Now the point is that during my conversation with Bajaj finserv agent, i had query related to loan amount repayment & he confirmed that Rs 1, 42, 624/- should be paid on monthly EMI of Rs 6838/- on monthly basis & no processing fees and other charges.
For card protection plan & health insurance there was no communication & also related documents (health insurance copy) have not been provided. Without my knowledge deduct insurance and EMI card fees sir.
Since I have not requested for CPP & health Insurance why are this added in Loan. kindly wave off the charges which has been debited,
Hoping that will hear you from soon.

Loan Number: 448PMTGF935348
Annual Rate of interest: 32%
Total amount I paid: 248233.

Add on EMI card number: 2030-××××-××××-7109
EMI annual fees : Rs. 117
Kindly check and wave off charges credit my account.
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Bajaj Finserv customer support has been notified about the posted complaint.
Complaint comments 

Comments

"Dear Customer,

Request you to connect with Bajaj Finance for membership cancellation request.

Regards

CPP Team"

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