[Resolved] Bajaj Finserv — without customer knowledge they included fonesafe for the purchased product and then I have to pay 625 rs.additional amount to emi

Amal Mohan

from Ernakulam, Kerala

Address:	Ernakulam, Kerala, 683581
Website:	www.bajajfinserve.com

I puchased a hp laptop worth 31000 from bajaj finserv, Without customer knowledge they included fonesafe for the purchased product and then I have to pay 625 rs.additional amount to emi.
When I went to there office they are not giving proper explanation
And there customer care numbers are not working properly
I am totally disappointed on this action of company.

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Nov 19, 2017

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

Bajaj Finserv Customer Care's response Hi, Greetings! Request you to write to us at [protected]@bajajfinserv.in with clear scan copy of bank statement with registered details to assist you.Thank you.