[Resolved]  Bajaj Finserv — wrong bank account number

Address:

New Delhi, Delhi, 110008

Customer ID[protected]
Loan ID - 401CDD48414893

This is to get to your notice that my mother had opted for a loan with principal amount of 16K for a smartphone handset in August
Post the payment clearance by smart pay for 2 months, the cheques by Bajaj for next months were uncleared


We have a bouncing memo which has the WRONG BANK ACCOUNT NUMBER.

Instead of rectifying that - they are putting mindless requests to change the mode of payment and sign a document NACH

Ever since, there's been constant threat, calls and one time when an executive came at our doorstep and banged our gate.

We don't understand and will certainly wouldn't allow this behaviour with senior citizens

We have legit CCTV footage and call recording, thus we will be pursing the matter with the consumer grievances department if there remains no immediate action to sort this anarchy.

WE WILL NOT SIGN ANY DOCUMENT CAUSE WE HAVE LEGAL PROOF OF EVERY FAULT BEING AT YOUR END AND WE WILL TAKE IT TO COURT IF IT DOESN'T STOP