[Resolved]  Bangalore Electricity Supply Company Limited [BESCOM] — Amount debited but not updated

I made a bill payment of 8k on the bescom app and it's been more than 24 hours. The amount got debited immediately but there was no confirmation from bescom. It's really frustrating and bescom helpline is useless as they keep saying we should wait for 3 days. Atleast I used to get email confirmation once the payment is done. Since there was no confirmation and app is still showing as outstanding, it's really worrying. Pls help at the earliest.
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Jun 26, 2022
Complaint marked as Resolved 
Payment got updated after 24 hours but the app needs big improvement and they need to update the interface and send payment confirmation once received.
Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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    Bangalore Electricity Supply Company Limited [BESCOM] Phone
    +91 80 2287 3333
    Bangalore Electricity Supply Company Limited [BESCOM] Address
    BESCOM Corporate Office, K.R.Circle, Bangalore, Karnataka, India
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