Bangalore Electricity Supply Company Limited [BESCOM] Customer Care
Bangalore Electricity Supply Company Ltd.
Customer satisfaction rating: 1%
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202
COMPLAINTS

Bangalore Electricity Supply Company Limited [BESCOM] Customer Care

Bangalore Electricity Supply Company Ltd.

Webpage:
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Address
BESCOM Corporate Office, K.R.Circle
Bangalore
Bangalore District
Karnataka
India

Customer Care Phone Numbers and Contacts

Phone:

Fax:
Fax:
+91 80 2234 2484

Additional info
Customer satisfaction rating
1%
Complaints
202
Pending
0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bangalore Electricity Supply Company Limited [BESCOM] related photos (16)

Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

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Bangalore Electricity Supply Company Limited [BESCOM] — bill overcharge - 3 months bill sent together

 mahmoodalimohd on Dec 16, 2017
My consumer number is [protected]. I have received a bill of 8170 rupees for the period 01/Nov/17 to 01/Dec/17. In the last two months I have received bills less than 200 rupees.

Looks like three months bill has been sent together which has resulted in a huge amount of 8170/- rupees. This has been due to the fact that higher slab rates have been applied.

Request to normalize the bill for last 3 months and send me revised bill....
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Electricity Supply Company Limited [BESCOM] — bill payment paid twice

 Jlsathish26 on Dec 15, 2017
I have paid the power supply bill due for the November month as per the following details.

1. Account id: [protected] transaction id: axis172839339, paid rs. 1755.9
2. Account id: [protected], transaction id: axis172838865, amount paid rs. 1755.9

Please refund the second payment on account id: [[protected]], transaction id: axis172838865, amount paid rs. 1755.9 to my a/c ([protected]) axis bank and keep me informed.

Phn no [protected]...
Complaint comments  Read comments Complaint category Banks

Bangalore Electricity Supply Company Limited [BESCOM] — incorrect bill

 Nagendran Arumugam on Dec 14, 2017
Hello,
My bescom account number is [protected], i got incorrect bill for november -17 and the amount for one month (Billing date 01/10/17 to 01/11/17) is inr 3070. This is my second bill for my new house and i got the entire units in this bill which was consumed from october. For the month on 01/9/17 to 01/10/17 i was charged only for 2 units.
I should have been charged the consumed units only for the month which i consumed the units because of this problem my slab rates are high for the novemeber. Since it was last minute i have to pay the bill so that i dont default. Now i want that...
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Electricity Supply Company Limited [BESCOM] — account id 0376175000. bills doubles every alternate month

 Bhavzz on Dec 10, 2017
Dear sirs, my electricity bill is coming double or triple every alternate months. Our bill never used to come over 900 rupees before may 2017. My meter details are below.
Account id [protected]
Account type domestic - lt2a
Alert information not available
Bill cycle 1l06
Correspondence address flat no c 802 gopalan grandeur, hoody circle m d pura, b lore 48 - 560048. Kar, ind
Identity proof not available
Sub division e4 mahadevpura
Existing load 5.000000 kw
Existing tariff code 1lt2a1-n
Existing tariff name monthly lt2a1 tariff...
Complaint comments  Read comments Complaint category Utility Services

Bangalore Electricity Supply Company Limited [BESCOM] — taken away fuse with any warnings or notification

 Pallavi Vasanth Poojary on Dec 6, 2017
We had to pay rs 388 last month's current bill, we pay online every month. This month we forgot to pay unfortunately so without even informing or warning they have taken away the fuse along with them. Just for one month bill not paid? I am at home and without even informing they have taken away fuse, they could have atleast approached to my house before taking it. Whole day we are at home without power. I realised later and paid online, if they would have approached me morning before taking it with them, i would have paid at that moment only. It's been 8hours without power, we had also contacted...
Complaint comments  Read comments Complaint category Other

Bangalore Electricity Supply Company Limited [BESCOM] — power cut in mahadevapura

 muhammed noufal k on Dec 4, 2017
I am staying in mahadevapura, shiva ganga layout (Besides more mega store. Almost every day, power goes off here for 2-3 hour. People are vacating this area due to lack of reliable power supply. We are struggling every day for water and other house hold activities without power. Could some one take action???. Where i can contac bescom for direct communication....
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Electricity Supply Company Limited [BESCOM] — no power

 Vishnu7 on Nov 22, 2017
Everyware will have power cut that's natural but in mahadevapura maheswaramma nagar there won't be any timings. Power won't be there for hours and even night time. Continuous power cut in a day they will give for 10 mins power cut will be 50mins it will be happen multiple times in a day. Its ridiculous thing. Its really shame on electricity department....
Complaint comments  Read comments [1]Complaint category Employees

Bangalore Electricity Supply Company Limited [BESCOM] — we are unable to operate bore well as the 3 phase voltage is only 350v and not 440v

 vijaya kumar on Nov 22, 2017
Since nov 18, 2017 we are not able to run our borewell motor as the voltage is only 350v and due to this a couple of houses are also facing the issue. When complained about this, they told they will look into it resolve asap. But the responsible person sampangi is least bothered and is not even responding to our calls. Is there any one to whom this issue can be escalated as the problem seems to very serious....
Complaint comments  Read comments Complaint category Electronics & Appliances

Bangalore Electricity Supply Company Limited [BESCOM] — name and address correction

 Naga Ravi Kiran Mariserla on Nov 18, 2017
Hello sir,

My name was updated as nagaravikiran mariserla. There is a small correction required as below "naga ravikiran mariserla".
Also my apartment name was mentioned as 'pavani isnta apts'.

Can you please update my name and address as below
Naga ravikiran mariserla
B-103, pavani ishta apts, green garden layout, munnekolala, bangalore-560037

Regards, naga ravikiran m...
Complaint comments  Read comments Complaint category Utility Services

Bangalore Electricity Supply Company Limited [BESCOM] — requesting to refund the amount made twice for same bill.

 supriya sekar on Nov 13, 2017
I sir/madam i paid the bescom bill amount online through debit card. I made the payment for three bills, but the problem is that i made the payment for same bill twice. The amount has been detected twice from my account.

Payments made for three bills
Account id:[protected]
Account id:[protected]
Account id:[protected]

Payment made twice for same account id
Account id:[protected]
Plz do respond and refund the amount...
Complaint comments  Read comments [1]Complaint category Credit Cards

Bangalore Electricity Supply Company Limited [BESCOM] — bescom bill paid twice in november

 Rajeev5252@gmail.com on Nov 9, 2017
I paid bescom bill twice. My account id is [protected]. Name : t. Mohan kumar. I paid once on november 06, 2017 amounting ₹206 including gst. Then again on november 08 through hdfc smartpay amounting ₹204. Please advise and keep me informed when it is refunded. Refunding any amount either 204 or 206 is fine. Thanks in advance.
My email id is rajeev5252@gmail.com and mobile number [protected]....
Complaint comments  Read comments Complaint category Utility Services

Bangalore Electricity Supply Company Limited [BESCOM] — bill payment made twice

 chitresh470 on Oct 9, 2017
I have paid the power supply bill due for the sep month as per the following details.
1. Account id: [[protected]], transaction id: jhdf[protected], amount paid rs. 702.00 (On 7th oct through hdfc bank)
2. Account id: [[protected]], transaction id: [protected], amount paid rs. 702.00 (On 6th oct through aritel money app)

Both the payments have been linked to the same account id: [[protected]] and the above payment is made twice to the same account id.

Please refund the second payment on account id: [[protected]], transaction id: [protected], amount paid rs....
Complaint comments  Read comments Complaint category Utility Services

Bangalore Electricity Supply Company Limited [BESCOM] — waste customer care bescom 1912 helpline and very bad team leaders helpline

 manju............... on Oct 4, 2017
Hello bescom management,  

I need to bring your kind notice regarding how helpline 1912 customer care associates receive customer and register customer complaint

Today i have called helpline number 1912 4times
1) 4:19 am
2) 4:21 am
3) 4:22 am and
4) 4:23 am,

3 times call disconnected without taking my complaint and they will receive call and they will keep on hold, then they will disconnect without taking complaint

I need to inform bescom management regarding 4 points

1) associates will not...
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Electricity Supply Company Limited [BESCOM] — billing issue

 Syed Hyder Shah on Oct 1, 2017
Hello,
Electric meter No : [protected]
i have got the bill for the year 2012, June, July & August an amount of Rs. 2, 315/- how can any company bill the consumer after 5 years. when do not make the payment for 1 month BESCOM sends there agents and disconnect the service with out any notification. how is possible for BSCOM to wait for 5 years and bill consumer for the arrears of past 5 years ago, This is such and disgrace. as consumer i am not happy about it...
Complaint comments  Read comments [1]Complaint category Other

Bangalore Electricity Supply Company Limited [BESCOM] — extreme power cuts in begur

 levin2811 on Sep 27, 2017
Hi this is levin, residing in #2877, shanthi priya layout, dc halli road, behind begur high school, begur. There’s a lot of power cuts in my area and i can’t even sleep in nights. Right now there’s no electricity and my laptop also goes off. Every time it rains there’s a powercut and it never comes back until morning. I came to bangalore with higher expectations but this is just too worse.

Please check this problem and sort it out asap.

Thank you....
Complaint comments  Read comments [1]Complaint category Utility Services

Bangalore Electricity Supply Company Limited [BESCOM] — power supply bill paid twice

 Digu225 on Sep 15, 2017
I have paid the bill of augast month 683 rs to bescom on 12sep2017 for account id [protected] name of shivraj, munekolala, bangalore-560037.
First i have paid manually 683 rs on 12sep2017 and then again it was inadvertantly paid683 rs through my credit card smart pay facility on 14sep2017. So it was paid repeatadly.
Kindly refund my second paid amount....
Complaint comments  Read comments Complaint category Utility Services

Bangalore Electricity Supply Company Limited [BESCOM] — electricity bill is high from last 3 months

 Ramu Vurimi on Sep 13, 2017
Hi team,

We are getting electricity bill is high from last 3 months. Not sure, is it connected with another connection or some one uses our connection. Please let me know resolution, who is the contact person. I want to know the reason for more current bill what is the current office or any where i need to compliant. I went to bommmasandhra office, as they told we dont deal with this.

Thanks,
Ramu v...
Complaint comments  Read comments [1]Complaint category Utility Services

Bangalore Electricity Supply Company Limited [BESCOM] — mistake in meter reading

 Martin Philip on Sep 9, 2017
I received a bill of 363 units extra than the actual reading,
Actually Previous reading 8526 and the present suppose to be 8768 = 242Units (Actual Usage) Instead Meter reader made a mistake of Previous 8526 and present 9131 = 605 Units(wrong and 363 Units Extra). Request you to visit the spot to check the mistake and issue a corrected bill to make the payment before due date....
Complaint comments  Read comments [1]Complaint category Other

Bangalore Electricity Supply Company Limited [BESCOM] — manual audit short claim amount added on bill

 Subratadaspucsd on Aug 26, 2017
We have received a bill of rs2737 for the bill period of 11-07-2017 - 11-08-2017.
Upon inspection, found out an entry in the bill manual audit short claim 1458.00.

We are very poor people please dont make us pay so much in the name of electricity.
We have always paid bill on time. Despite that this extra charge is unforeseen and unethical. Please revert this change bescom....
Complaint comments  Read comments [2]Complaint category Unauthorized charges

Bangalore Electricity Supply Company Limited [BESCOM] — street light repair pincode 560032

 Faiz Ahmed Tajammul on Aug 17, 2017
Hi team,
Its almost been two months and no action is taken to repair the faulty light. All they have to do is change the tube light. Irritated with making n number of calls and there is responsible. They keep transferring the blame from one point of contact to another. Request to take immediate action and get fixed.
Location details:
1st main a cross kanakangar rt nagar post bangalore 560032

Contact number - [protected]...
Complaint comments  Read comments [1]Complaint category Government Organizations

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