Bangalore Electricity Supply Company Limited [BESCOM] Customer Care
Bangalore Electricity Supply Company Ltd.
Customer satisfaction rating: 1%
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228
COMPLAINTS

Bangalore Electricity Supply Company Limited [BESCOM] Customer Care

Bangalore Electricity Supply Company Ltd.

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Address
BESCOM Corporate Office, K.R.Circle
Bangalore
Bangalore District
Karnataka
India

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
54
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16

Fax:
Fax:
+91 80 2234 2484  

Additional info
Customer satisfaction rating
1%
Complaints
228
Pending
0
Resolved
2
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

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Bescom — frequent disconnection of power and power fluctuations

 naren4uall@gmail.com on Jul 17, 2018
Hi,

We are residing in Akshya Nagar of Ramamurthy Nagar since past 5 years. We are experiencing terrible Power cut for short duration throughout the day.

There is no improvement since then, lot of household electrical equipment are getting repaired due to frequent on and off of power.

Urgent intervention of responsible team is required to address this long standing issue . The issue was brought to notice several times earlier also.

We residents are gathering to ask for the compensation on the equipment's got repaired due to this power...
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Electricity Supply Company Limited [BESCOM] — frequent power cut

 Sayantini Chakraborty on Jun 17, 2018
Nowadays there is frequent power cut in ramamurthy nagar sir mv nagar and it is for longer period like 3hrs 4 hrs. The worst part is if we call the electricity office they won't pick the ph.. Maximum time it will be like switch off and even if they receive they will tell it will come in 30 mins and disconnect the line but the power never comes.
Bangalore is known as hi-tech city.. Howcome the power supply is so poor in a city like bangalore? Everyone there cannot be a transformer issue or some fault.. Unless it is done intentionally.
Please take some action to solve this issue asap.
Complaint comments  Read comments Complaint category Utility Services

Bangalore Electricity Supply Company Limited [BESCOM] — bill already paid but showing outstanding for the month of may 2018

 Raghavendra14 on Jun 12, 2018
Dear sir/madam,

Please note that we had already paid may month bill but still there is an amount outstanding.

Please resolve this issue to make the payment

Rr. No:[protected]

Account details:1eeh37977

Name & address: eta karnataka estates ltd,

#15& 16, benson town.

Request you to resolve this at the earliest so that we can make the payment to avoid any penallty...
Complaint comments  Read comments Complaint category Education

Bangalore Electricity Supply Company Limited [BESCOM] — arrears in electricity bill, even when payment was made 5 days before due date

 s u on Jun 10, 2018
Hi, my electricity bescom account is [protected]. I have always paid my electricity bill before due date. This time i have gotten an arrear of 89 rupees. The bill due date was 23rd may, 2018 and i made a payment on 17th may, 2018 via ola money and have received confirmation from ola money as well.

I do not understand why an arrear has been added to my bill. Even if it is a small amount, i do not want to pay it as charity to bescom.

After looking at other similar complaints on arrears, i am sure this arrear keep showing up on my bill until paid.

Kindly...
Complaint comments  Read comments Complaint category Utility Services

Bangalore Electricity Supply Company Limited [BESCOM] — manual audit short claim - bescom

 rham j on Jun 8, 2018
I received a message stating that need to pay rs 9077!!! For month 13 apr - 13 may 2018.

Initial bill handed over as hard copy during reading was rs 617 which was paid on 26 may 2018.

Checked in bescom web page, with detailed bill mentioning 'manual audit short claim - rs 9012" - i couldn't understand the reason for this amount in the bill.

The disconnection due date is 11 jun 2018. Request you to help me in resolving the issue....
Complaint comments  Read comments [2]Complaint category Other

Bangalore Electricity Supply Company Limited [BESCOM] — bill summary

 prudhviraj on May 29, 2018
Dear sir,

We constructed a house near to garden city college, while constructing we took temporary connection... For that every month we are getting a bill, the bill which am seeing in online is different with the bill which am getting from my contractor i went personally to bescom once to confirm they said it is original bill... If you dont mine could you please send me a bill summary for my customer id : 4249713..., and we applied for permanent connection still it is not given we applied before 3 months recently they bought transformer and all other things... They fixed transformer...
Complaint comments  Read comments [2]Complaint category Government Organizations

Bangalore Electricity Supply Company Limited [BESCOM] — bescom docket number - as10cvuw27

 Mallesha Reddy on May 23, 2018
Sir/madam,
We do not have an electricity supply to my home from 21/05/2018 night. The power went off during windy storm. Realised the no electricity current in my home only and got verified from local electrician and he said no power supply to home from eclectic pole.

So raised multiple complaints with bescom. No help till now. Seems i have to move my family to hotel today (May-23) as we do not have water for regular stuff.

Very unhappy with bescom...
Complaint comments  Read comments Complaint category Municipal Corporation

Bangalore Electricity Supply Company Limited [BESCOM] — name correction in electric bill.

 Siddaramappa Kinagi on May 20, 2018
Sir there is minor correction is required in
My electric bills. My name should be
Sidharamappa but by mistake it has been mentioned as

1) siddha ramappa
Rr no - b1aeh 840
Customer id-[protected]

2) siddarsmappa g
Rr no-b1l23243
Customer id-[protected]
Please do the needful.

Email id - siddaramappakinagi@gmail.com
For any clarification please contact me.

Regards
Sidharamappa...
Complaint comments  Read comments Complaint category Other

Bangalore Electricity Supply Company Limited [BESCOM] — bill without reading meter

 Vrindam65 on May 19, 2018
We have received electricity bill from our gate. Our meter is upstairs and we have a dog outside the house. The gate was locked also. There is no way the guy took the actual reading. And we received the bill for rs. 2000 which is not accurate, obviously. We are filing a complaint against the company because this has been happening for quite some time and we're not paying this over charged amount. Please have a look into this. Bill no.[protected]...
Complaint comments  Read comments Complaint category Products & Services

Bangalore Electricity Supply Company Limited [BESCOM] — frequent disconnection of power

 bkass on May 12, 2018
There is frequent disconnection in roopena agrahara. Eveytime we call bescom they give reason of major fault and time it takes to resolve. But it never current comes witin time.
And they give a complint number which is never meant to resolved.. There are many night without power. Situation is horrible to stay. Still there is no solution from bescom. And connnecting to customer care is still more horrible to get line connected....
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Electricity Supply Company Limited [BESCOM] — bangalore electricity supply company limited [bescom] waste customer care bescom 1912 helpline and very bad team leaders helpline

 ganil on May 4, 2018
Hello bescom management,

I need to bring your kind notice regarding how helpline 1912 customer care associates receive customer and register customer complaint

Today i have called helpline number 1912 3times
1) 4 am
3) 4:05 am and
4) 4:10 am,

3 times call disconnected without taking my complaint and they will receive call and they will keep on hold, then they will disconnect without taking complaint

I need to inform bescom management regarding 4 points

1) associates will not speak properly, night time...
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Electricity Supply Company Limited [BESCOM] — frequent power outages

 Ameet Panda on May 1, 2018
It has been several months we are facing multiple power outages in a single day. After several complaints being registered with customer care, still the problem is not sorted out. The power cut is very unplanned and happens any time in day irrespective of the of multiple complaints logged no sincere actions are being taken. This unplanned outages occurs for hours causing unpleasant situation to our daily routine. Even though being in bangalore city, we are placed in place worse than a village.
Nobody is taking the complaints seriously, and making us hopeless....
Complaint comments  Read comments [1]Complaint category Utility Services

Bangalore Electricity Supply Company Limited [BESCOM] — streets lights not working

 Muralidhara B.K. on Apr 23, 2018
Hi sir,
We live in ags layout - arehalli-subramanyapura post, bangalore-560061 since three days street lights are not working. Even i am dialing 1612 & isro layout street lights bescom complaints division which are not responding.
This situation is causing a lot of inconvenience to our layout people, visibility is very zero as street lights are not working. So i humbly request you to get the street lights fixed so that it is night safety. Please do the needful and oblige....
Complaint comments  Read comments Complaint category Other

Bangalore Electricity Supply Company Limited [BESCOM] — correction

 parass on Apr 23, 2018
Name correction in electricity bill

G parasmal
Submit a complaint
Respected bescom officials,

There is minor correction required in my electricity bill. My name should be "g parasmal"and father name ghisulal but by mistake it has been mentioned as "parasmal" and gaisulal
Please do the needful to correct both the errors asap.

My electricity bill details are

Location mandipet ramanagaram 562159
Customer id :[protected]
Rr no : lg597
In case of any clarifications or for any more information required...
Complaint comments  Read comments [1]Complaint category Other

Bangalore Electricity Supply Company Limited [BESCOM] — loan related complaint

 dhampur on Apr 12, 2018
Dear sir,

We, dhampure speciality sugars limited having pan no. Aaccd0719n. We taken corporate loan on 30.05.1995 (Charge id :[protected] from connaught circus, new delhi-110 001.

We have already paid the above corporate loan, but still we have not received no objection certificate (Noc) from state bank of india.

We request you to please look into this matter & issue noc of the above corporate loan from your end at the earliest.

Please find the charged related documents for your ready reference.

We will highly appreciate...
Complaint comments  Read comments Complaint category Loans

Bangalore Electricity Supply Company Limited [BESCOM] — theft of electricity

 Suryakanth R T on Apr 11, 2018
To

The Commissioner,
GESCOM/BESCOM,
Gulbarga-585101

Sir/Madam,

This is to draw your attention towards the pilferage of electricity by the residents of "Amruth Haralayya and Rajendra Hadapad" in Basavan Sangolagi (Kuni Sangavi), Tq: Aland, Dist: Gulbarga, causing a lot of inconvenience to citizens since from 10 Years, who have a regular connection. As a matter of fact, most of the residents are using jumpers, the moment there is a power-theft by from other connections, it pressurises the transformer to generate power more than its capacity,...
Complaint comments  Read comments [1]Complaint category Government Organizations

Bangalore Electricity Supply Company Limited [BESCOM] — disconnection before the due date.

 hashtagzee on Mar 24, 2018
Hello,
I live in no. 975 building hsr layout sector 2. I would like to complaint about the disconnection of electricity before the due date which is 26/03/2018.
I was not in bangalore for few days and reached today only in the morning, after reaching i find out that there is no electricity at my room, first i thought it's a power outage but no, people on the first or second floor had the electricity which i realised too late.
I would like bescom to reconnect the electricity because i have paid my bill through paytm this morning.

Revenue register no. 8seh16163
Complaint comments  Read comments Complaint category Utility Services

Bangalore Electricity Supply Company Limited [BESCOM] — electricity theft complaint

 Preet Xingh on Mar 14, 2018
Sir i live in amritsar 22 no.fatak inderpuri near guru dwara shri guru teg bahadur . Opp khalsa collage .sir gurudware wali gali me roj kundi lagti hai raat me last wala ghar k log lagate hai plz sir . Do something against this theft . Plz mere id gupt rakhi jaye.roj raat ko kundi lagate hai . Aur wires me spark bhi hota hai . Aur kundi kafi neeche hoti hai kisi ka bhi hath lag sakta hai jaan ja sakti hai....
Complaint comments  Read comments Complaint category Neighbours

Bangalore Electricity Supply Company Limited [BESCOM] — correction in consumer name in bescom

 pankaj_pks56 on Mar 5, 2018
My name what appear in bescom bill needs minor correction. My correct name (As submitted in all the doc submitted for name change) is pankaj kumar sinha which is wrongly posted in the records as pankaj kumar singh. Please call me on mobile [protected] or email pankaj_pks56@rediffmail.com if any clarification or requirement of docs submission. My bescom connection details are as below:-
Rr no: 8mseh62290
Account id :[protected]
Mtr reading code: 14001744...
Complaint comments  Read comments Complaint category Government Organizations

Bangalore Electricity Supply Company Limited [BESCOM] — bescom bill payment problem

 Abhishek Guha Thakurta on Feb 8, 2018
Bescom bill paid still the connection is being disconnected continuously.
Customer id: [protected]

Address: af 12 oasis breeze bangalore

This has been happening for the past 3-4 months and since i have a small kid @home, we are put in a problematic and unsafe scenario every month.

Please take action against this....
Complaint comments  Read comments Complaint category Unauthorized charges

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