Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

This is to bring to the Notice of BESCOM that there is no power supplied at all in the area Yellanahalli, Begur which comes under Hulimavu Division. The sub division number is S10. We have complained at least 100 times to the helpline and no one seems to bother.When we call the AE, he keeps repeating the same answer saying something is not working and we are looking into the matter.But where as the just next lane from my house never has power cuts and the power supply is always frequent. Small drizzle or wind the power goes of and never comes back for the next 4-5hrs.Its been more than 4 months that our area has been supplied power the whole day with out any cuts.I would request the BESCOM to please come and take away all the electrical appliances which are of no use to use since last 4 months.There is power cut from morning 9 AM to 3 PM and again 6 PM to 10 PM and in the night 2 AM to 5 AM. Please let us know what should we do for your inability to supply Power. We feel Helpless and Frustrated as there is no other option to escalate this matter to anyone who is ready to take up there Job seriously. Is there any other form to Escalate this issue?

Hi

I am Poonkundran residing at 90, 6th Main road, Ambedkar Nagar, Whitefield, Bangalore.

Many times it happens like we go outstation and DL(Door lock) bills are generated from BESCOM for some months.

In the next month bill when the bill is generated for two months, since it is for two months most of the units go in higher slab minute and the bill happens to be very high than actual bill amount for two months.

BESCOM should find a way for resolving this problem at the earliest as it is a wrong strategy(Slabs) for bill generation in case of accumulated bills.

regards
Poonkundran.

I stay in Mahadevapura, Maheshwari nagar. Nowadays we are very much frustrated regarding the power cut, No electricity day and night. There is no power supply for 6-8 hrs a days. Its very hot nowadays in Bangalore, Need the electricity. Pls. look into this Matter.

Hi, Daily power cuts inTC palya, Ramamurthy nagar...for hours together. BESCOM is least bothered no one picks call in BESCOM office and address the phone call. Why only in TC Palya its happening are people staying in this area not a human beings. Please address the issue asap and make sure there is no power cuts

I recently got myself a rental flat in Nagashettyhalli, bangalore. in which i had nothing exept a fan, two cfl lights and two mobile chargers and got a bill of Rs 600 for the first month. I tried to complaint to the office but are not ready to listen to me. They are not even ready to check whats wrong. In my friends home there are two fans, one running tv, a fridge, and some small electronic equipments and their bill is hardly a thousand. By comparing only we can make out something us wrong, but the people at Sanjaynagar dept are just giving explanations, coz they simply dont want to act.

Hi, I am raising this complaint regarding transfer of RS.1750 into wrong account number. Because of operator Named Satish in HAL Branch of Bangalore one. Since last five months I am trying to resolve this issue but I am not getting any positive response. I spoke to Manager MS. Prabha, but she is also not co-operative. My elder sister spoke to her over the phone three times but, she was very rude to her. Please take necessary step to resolve this issue. This was my first experience, but I can say this was not good at all.No is co-operative.Every one are giving words but no one follows it? My correct account# is [protected]

My october bill includes the bill of september. I had made the payment for september bill on September 16th. Please adjust the balance immediately. Negligence on part of bescom is becoming a pain. Also bescom has the worst customer service and response, hence posting it here. Bill payment details:- [protected] 1, 786.00 21-Oct-2014 Frozen [protected] 1, 358.00 16-Sep-2014 Frozen

every year i pay my bill through sbi online auto payment. however last month due date april 2014 bill amount was approximately Rs. 1400 was not auto paid. and suddenly this month bill has come to Rs. 3114. every month my bill amount ranges from 1400 to1500 and we have'nt used any extra appliances have been used. please look into this matter and let me know why the bill amount has come almost double of it. thanking you, Dr. K. Venkateswarlu

Frequent power shut downs especially during nights in HAL Old Airport area Sub division 7. Fail to understand that they always cut our power during nights while we are studying and working on computers at home or we end up cooking in the dark. There is no proper method or valid reason for this power cuts in the name of repairs or damage to the electricity supply. If Bescom cannot manage on its own why can't the government take stringent measures and hand it over to private bodies. Gujarat is one of the best examples in the country where Torrent as a private company is able to provide 24X7 power supply 365 days in a year. Why can't Karnataka government take this step. Even Gujarat doesn't have enough water supply but it never fails in supply of continuous power. Please take important decisions in this matter. We have had enough in these past 7 years I have been residing in Bangalore but with no help coming from government sector, we continue suffering at these electricity department hands. Please do something it is high time. Due to frequent power outage, I even ended up breaking my elbow bone and was lucky to survive a fall that could have damaged my neck bone. Please don't cut power in the nights, it is very dangerous and stop people from such accidents. Regards Rajesh S

#232, II Stage, Chandranagar, Kumarswamy layout, Near Om Shakti temple, Bangalore-78, was using domestic line of power supply to non domestic purpose means for constructing four floor building (multistory building)without notice to BESCOM department regarding this. The monthly bill giving person also involved in this. And moreover the building is more than 50 feet in height in 20-25 site. Without taking approval from the respective department they are constructing.With 20-25 measuring site if they construct more than 50 feet it will be dangerous. So request to take action on those people as early as possible.

I had parked my two wheeler in Roopena agarahara outside my flat Prabhavathi Rishab on 15th Feb 2014 at around 1PM. A BESCOm electricity pole fell on my vehicle causing danages upto Rs 18000/-. When I called the Assistant engineer of the area he niether accepted their mistake nor offered me any comhensation but rather put the blame back on me. Please help.

My RR No: 4SEH5075 in Sub-division 11 Account ID: [protected] Mtr. Rdr. Code: 14001917 Name: Tara Sethi, Pramod Kumar Sethi (ECS) 9, Ambalipura Koramangala I have paid the bill of Rs.4352/- for the month of November 2013, twice. I would request BESCOM to kindly adjust the amount in the bill payable in December 2013.

I paid one of the bescom bills in Magadi Road last month by manually not for system but did not reflect in system. So, i was getting as arrears in latest bills. I have missed out the manually payment bill due to out of station.. The Payment has been made in between Nov 17th Nov 22nd 2013 @ Anjan theater near bescom office in Magadi Road bangalore... RR NO. W3MSLG51719 ACCOUNT ID # [protected] BILL AMOUNT : Rs. 678 ( I paid Rs.680/-) Please help us to resolve this issue. Mobile No. [protected] Jayakumar R # 7/28th 6th cross Right Side, Magadi Road Bangalore - 560023

Hoodi circle near railway gate is facing frequent disruption of electricity since the past 6 months. The AE and EE are not at all catering to the complaints raised by the consumers. Even the BESCOM customer care is unhelpful and only lodges complaints without raising the priority or getting the issue resolved. Please look into this matter on a urgent basis as this is making life hell for people living in that area.

FI am a resident of 47th cross ,8th block, jaysnagar. There is power cut for more than 5 hours sunce morning 8 am. This has not been informed earlier neither through newspaper announcement nor handouts. This is a serious problem.we could not go to the office also as there us no power and we could not even take bath n have our breakfast n lunch. Persons who recive the call in the complsints department speak very callouslly. Please help us out in this regard.

Dear Sir,

I had made my March 2013 payment online thru BESCOM Website on[protected] for consumer no. AEH29545, till date the amount is not credited.

I had raised many complaints thru mails and contacted personnel, there is no proper response from the BESCOM.

I request you to do the needful.

Regards
Narendra Kumar

Hi,
I am staying in Ramamurthy Nagar, Bangalore. For last few moths there are frequent power cuts at the night time for longer duration (Around 4 hrs). Citing an example here , on 2nd May 2013 from 10 PM the power went away and only restored at around 1:30. I called the complaint number of BESCOM [protected], they always used to give some tentative time when the power is expected to be restored but it used to get prolonged every time. I asked them for local JEE number and they gave me the same. But the JEE seems to be very unaccountable as he always keeps his number switched off. Same thing happened again exactly after 1 week i.e on 9th May 2013 when there was rain. This time even the complaint number was not working (Intentionally made not to work). The power went away around 9:45 PM and started playing hide and sick (Coming and going) from around 12 till 2 o clock. In between this 2 hrs almost around 10 to 15 time it went and came. I tried to call everybody but nobody's phone was working. This shows the carelessness of the BESCOM employee. This is not new but no body is taking action against these people. Hope some governing body will look after this and wipe those careless people out of BESCOM so that people of Bangalore won't feel like as if staying in some remote village area.

Regards,
Nilalohita Panigrahi

Hi ,

I have paid the BESCOM bill through online.
MONEY is deducted from the A/C but the status shows " Bill Payment failed"

Please find the details below

Sub Division S8 SUB DIVISION
RR No 11204048MSEH35534
Name SATHISH KRISHNARAJ
Amount Rs 664

Bank Service Charge 1.00% Rs. 6.64
Service Tax 12.36% Rs 0.68
Total Amount Rs 671.32
Date 18-FEB-2013
Card Transaction Id 321120
Payment Gateway IDBI
Payment Status Bill Payment Failed
Failure Reason Contact Issuer.There is a Call Issuer
1.Save energy & reduce bill by using CFL lamps, solar
water heating systems and star rated energy efficient
appliances.
2.For complaint call Toll Free No.[protected].

Please look into this ASAP.

Hi,
I used to submit BESCOM electric bills through credit card. I observed that the BESCOM server is charging the bill to my credit card account continuously same bill again and again.

Its the misuse of credit card details which the server registers with password and uses whenever selected by the operator.

Its a pure misconduct of credit card details by the server "http://www.bescomepayment.com/EPaymen".
It proves the BESCOM server is not a reliable site to used for online payments.
I suggest to all the consumers not to use this site as this is being used by the useless government employees to fill there own pockets by stealing and cheating the consumers. While the Governments are simply busy enjoying the stability of economy.

My details:
RRNo. 7EEH30029/ 31.
Bangalore CV Raman Nagar.
Amount charged 573+49 more then once, without notifying or information to me.
This is a case of forgery by the Government departments in India.
Amit kumar

Hi,
I have noticed theft of power occurring in the Sirsi Circle Police Qtrs.
The theft of the power is not from a single house, but the entire people staying in the quarters are misusing the power illegally.
Due to this, there is huge loss to the BESCOM from past so many years.
Since the electricity in the quarters are not legal, the residents are neither switching off the electric appliances like Electric Heaters, Geysers, Refrigerators for long durations, which consumers more power and pay pea nuts to the BESCOM.
Please look into this issue ASAP.
If you guys were not able to put break on this issue, then it will be escalated to the higher management via Mass Media.