Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

I had parked my two wheeler in Roopena agarahara outside my flat Prabhavathi Rishab on 15th Feb 2014 at around 1PM. A BESCOm electricity pole fell on my vehicle causing danages upto Rs 18000/-. When I called the Assistant engineer of the area he niether accepted their mistake nor offered me any comhensation but rather put the blame back on me. Please help.

My RR No: 4SEH5075 in Sub-division 11 Account ID: [protected] Mtr. Rdr. Code: 14001917 Name: Tara Sethi, Pramod Kumar Sethi (ECS) 9, Ambalipura Koramangala I have paid the bill of Rs.4352/- for the month of November 2013, twice. I would request BESCOM to kindly adjust the amount in the bill payable in December 2013.

I paid one of the bescom bills in Magadi Road last month by manually not for system but did not reflect in system. So, i was getting as arrears in latest bills. I have missed out the manually payment bill due to out of station.. The Payment has been made in between Nov 17th Nov 22nd 2013 @ Anjan theater near bescom office in Magadi Road bangalore... RR NO. W3MSLG51719 ACCOUNT ID # [protected] BILL AMOUNT : Rs. 678 ( I paid Rs.680/-) Please help us to resolve this issue. Mobile No. [protected] Jayakumar R # 7/28th 6th cross Right Side, Magadi Road Bangalore - 560023

Hoodi circle near railway gate is facing frequent disruption of electricity since the past 6 months. The AE and EE are not at all catering to the complaints raised by the consumers. Even the BESCOM customer care is unhelpful and only lodges complaints without raising the priority or getting the issue resolved. Please look into this matter on a urgent basis as this is making life hell for people living in that area.

FI am a resident of 47th cross ,8th block, jaysnagar. There is power cut for more than 5 hours sunce morning 8 am. This has not been informed earlier neither through newspaper announcement nor handouts. This is a serious problem.we could not go to the office also as there us no power and we could not even take bath n have our breakfast n lunch. Persons who recive the call in the complsints department speak very callouslly. Please help us out in this regard.

Dear Sir,

I had made my March 2013 payment online thru BESCOM Website on[protected] for consumer no. AEH29545, till date the amount is not credited.

I had raised many complaints thru mails and contacted personnel, there is no proper response from the BESCOM.

I request you to do the needful.

Regards
Narendra Kumar

Hi,
I am staying in Ramamurthy Nagar, Bangalore. For last few moths there are frequent power cuts at the night time for longer duration (Around 4 hrs). Citing an example here , on 2nd May 2013 from 10 PM the power went away and only restored at around 1:30. I called the complaint number of BESCOM [protected], they always used to give some tentative time when the power is expected to be restored but it used to get prolonged every time. I asked them for local JEE number and they gave me the same. But the JEE seems to be very unaccountable as he always keeps his number switched off. Same thing happened again exactly after 1 week i.e on 9th May 2013 when there was rain. This time even the complaint number was not working (Intentionally made not to work). The power went away around 9:45 PM and started playing hide and sick (Coming and going) from around 12 till 2 o clock. In between this 2 hrs almost around 10 to 15 time it went and came. I tried to call everybody but nobody's phone was working. This shows the carelessness of the BESCOM employee. This is not new but no body is taking action against these people. Hope some governing body will look after this and wipe those careless people out of BESCOM so that people of Bangalore won't feel like as if staying in some remote village area.

Regards,
Nilalohita Panigrahi

Hi ,

I have paid the BESCOM bill through online.
MONEY is deducted from the A/C but the status shows " Bill Payment failed"

Please find the details below

Sub Division S8 SUB DIVISION
RR No 11204048MSEH35534
Name SATHISH KRISHNARAJ
Amount Rs 664

Bank Service Charge 1.00% Rs. 6.64
Service Tax 12.36% Rs 0.68
Total Amount Rs 671.32
Date 18-FEB-2013
Card Transaction Id 321120
Payment Gateway IDBI
Payment Status Bill Payment Failed
Failure Reason Contact Issuer.There is a Call Issuer
1.Save energy & reduce bill by using CFL lamps, solar
water heating systems and star rated energy efficient
appliances.
2.For complaint call Toll Free No.[protected].

Please look into this ASAP.

The street lights on the 2nd Cross and 9th A Main to 9th C Main Hosahalli, Vijayanagar Bangalore 560040 are not working( not turned on), as a result of which there a total dark patch of about 200- 400mts. This will definitely work to the advantage of miscreants who can trouble passersby on the road during night hours. It is absolutely scary for ladies to walk on the road after dark.

BBMP / Bescom is requested to do the needful...

Hi,
I used to submit BESCOM electric bills through credit card. I observed that the BESCOM server is charging the bill to my credit card account continuously same bill again and again.

Its the misuse of credit card details which the server registers with password and uses whenever selected by the operator.

Its a pure misconduct of credit card details by the server "http://www.bescomepayment.com/EPaymen".
It proves the BESCOM server is not a reliable site to used for online payments.
I suggest to all the consumers not to use this site as this is being used by the useless government employees to fill there own pockets by stealing and cheating the consumers. While the Governments are simply busy enjoying the stability of economy.

My details:
RRNo. 7EEH30029/ 31.
Bangalore CV Raman Nagar.
Amount charged 573+49 more then once, without notifying or information to me.
This is a case of forgery by the Government departments in India.
Amit kumar

Hi,
I have noticed theft of power occurring in the Sirsi Circle Police Qtrs.
The theft of the power is not from a single house, but the entire people staying in the quarters are misusing the power illegally.
Due to this, there is huge loss to the BESCOM from past so many years.
Since the electricity in the quarters are not legal, the residents are neither switching off the electric appliances like Electric Heaters, Geysers, Refrigerators for long durations, which consumers more power and pay pea nuts to the BESCOM.
Please look into this issue ASAP.
If you guys were not able to put break on this issue, then it will be escalated to the higher management via Mass Media.

My Electricity Bill Details are as below:

RR Number MS8EH30811
Consumer Name RAMESH RAJAMONI
Address F NO.34,3RD FLOOR,INDRA PRASTHA
B CHANNASANDRA,BANGALORE-43

Here the address should read F NO B4, 3RD FLOOR...

Please do the needful.

My contact defails : + 91 [protected].

This is with regards to the frequent power cuts in my area (Ramamurthy Nagar). From past one week the power cuts have been too many and there has been no notification or information about this. The happens both during the day and night timings. Iam mother of a 6 month old baby and that is one main reason that iam writing this complaint. For me my child's health is very important and due to these power cuts my baby is unable to sleep as it is core summer time now. Today there has been power cuts from 8.30 pm in the evening and my baby has not slept from then till 11:30 pm. i understand that there has been shortage of power in Bangalore and thats one reason why power cuts are done, but at-least these should be limited.

The government of Karnataka has to do something about this issue. Me and my husband have been regular tax payers and iam sure we have all rights to say this. When states like Kerala can completely withdraw load shedding, i don't understand why this is happening in Karnataka. We have so many cities in India which never have power cuts and compared those cities Bangalore cannot be called a Metro city.

Iam sure there are lots of babies in Bangalore who lose their sleep because of these reckless power cuts. Whomever is reading this complaint please can you do something at-least for these babies.

Sir,
This is to bring to your notice that my meter reading was recorded wrongly in the bill. Actual reading 601 and reading mentioned on the bill is 681. As per the bill I have to pay almost 450 rupees more. Could you please look in to this matter at the earliest.

Sub Divn:S10
Location Code:1120405
Consumer ID:[protected]
RR N0: MSS10H45196

Please contact me at +91 [protected]...

My name has been wrongly spelt in the BESCOM register as Chaluva Raj instead of SELVARAJAN.K, consumer ID:[protected]; RR No.7EEH14555. When I went to the department to get it changed, they were unable to locate the file?!?! and asked me to come some other day for a thorough check.

I don't understand why I have to waste my time going to their office when they have lost the file due to their negligence!
In fact, they should be calling me after they search for the file and find it and complete the name change activity.

my mother smt.parvathamma has a house @ #1 1st cross obaiah lane akkipet cross bangalore
an electric pole is leaning to the walls of the house.my mother had orally complained to the bescom to remove the pole because of constant fear of the pole which may cause electric hazard. but no action was taken by bescom and the electricity pole is now completly leaning to the house therefore the bescom authority should take serious the nature of my complaint for quick action to shift the pole and to re erect the electric pole.if bescom does not take such action and any untoward electric hazard happens the ultimate responsbility is the bescom authority .Hence the bescom officals has to take immeditate action against this complaint and the same should be intimated to me

My RR NO is 1SH47437, Consumer no is[protected], Location code is 1120301. At 1 PM 09/02/2012 at my residence 57, 2 main road, NAL layout, 4 T Block Jayanagar, Bangalore-41. He din't take any permision he directly disconnected the electricty connection. He stated arguments I was telling that I will pay the bill. Is there any rule that he can do dada giri on the people residing in the house. It is like rowdy style. This is not the way to behave with the customers. Is there any rule that if any person has not paid a month bill and if the billing person can come and disconnet without any permision of customer. I told I am paying the bill now also if he can disconnect. The this is making bad impression against the governament. He is telling if you want you complain what they will do. If you want I go and complain he tell! Is this the way to behave. He tells they can't take any action against me. I asked his those employes name they din't. Why governament will not take any action against they. He is not wearing the uniform nor having ID card nor wering shoes. He is not following rules. According to govenament rules governament employes are not the owners of the government they are the government servents. They should not brake rules. Every person should respect the customers. The employes should not behave as owners.

5th block HBR Layout Bangalore 560045. (Service Road -Nagawara Outer ring road junction to forest area).
One of the three phase electric wire was snapped by the JCB of BWSSB while laying water pipes four years back.
Two electric poles were partially damaged by the JCB at the same time.
Instant complaints to AE and AEE of the area were made with no headway. There is the danger of the poles collapsing into my home which is on this service road , a potential hazard to my family
Regards
Thimmaiah K B

Dear Sir/Madam,

Sub:Dispute in Electric bill (RR NO 4EEH18266 WF SUB DIVISION)


With reference to the above mentioned RR number please find attached account statement for your reference,Where the reading is showing 397 units for the month of DEC 2011 ie bill no 865 dtd[protected] for Rs.1979/-. But for your kind information our usage is not upto that extend. Our average monthly usage is on and average 200 units. And we have not added any addtional load in this month and most of the days in this month we are away from home. Whereas, for the month of Dec. 2011 the electricity usage account statement shows as 397 units which is not correct. We are suspecting malfunctioning of meter. You are requested to look into the case and the correct bill should be send to us so that we can make the payment accordingly.

Even if you have been paying your bills regularly for years but you miss one bill or pay it few days late, the bescom cuts you power connection.
This is not acceptable practice, the connection should not be cut for non payment/ Delay for few days. Bescom can charge fine for non payment of first bill and then wait for next billing cycle to take the drastic step.